Product Manager
Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Requisition ID: 236611
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
The Role:
As the Product Manager Salesforce/nCino (a SAAS platform) you will contribute to the overall success of the Digital Transformation of the Commercial/Business Banking/BBO/etc. roadmap and drive a dedicated backlog with partners in these areas as well as Operations and Engineering.
Leveraging your ability to organize and motivate individuals and teams that dont report to you you will closely work with the Vendors other Product Managers Bank Stakeholders Software Developers and Designers to translate the customer journey directives into actionable backlog deliverables.
The Product Manager Salesforce/nCino will advocate for clients and the platform users (Relationship Managers Risk Managers etc.) by defining the UX and continuously engaging SMEs and stakeholders to ensure the team is building the right solutions.
You will follow the backlog through to completion while ensuring all activities conducted follow governing regulations internal policies and procedures.
Is this role right for you In this role you will:
- Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships systems and knowledge.
- Drive the maintenance and execution of a backlog with partners across Business Banking/Retail & Small Business/BBO Engineering and Operations.
- Lead discovery to understand customer needs pain points industry trends and best practices. Review both qualitative and quantitative data to identify opportunities to add to the backlog.
- Be involved in customer interviews/user testing to define customer pain points and test ideas features and designs.
- Write detailed user stories participate in sprint planning and review activities. Engage day-to-day with the scrum teams clarifying questions and helping with decision making.
- Work closely with design engineering and business partners to come up with solutions to problem areas.
- Work with analytics to monitor and analyze key performance indicators (KPIs) such as sales funnel performance application starts completions and conversions.
- Establish a close relationship with the business stakeholders to ensure their requirements are translated into the right products and journeys. Manage expectations with effective communication.
- Lead/support presentation of progress demos and backlog prioritization to key executive stakeholders and steering committees.
- Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabanks Values its Code of Conduct and the Global Sales Principles while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational compliance AML/ATF/sanctions and conduct risk.
- Champion a high-performance and inclusive work environment.
Do you have the skills that will enable you to succeed in this role Wed love to work with you if you have:
- 4 years Experience in either:
- Financial Services such as Commercial Banking Customer Relationship Management Adjudication Fulfillment or;
- Building digital products particularly nCino/Salesforce.
- As well as:
- An expert in identifying and solving ambiguous problems to drive customer and business value.
- Excellent organizational technical and analytical skills with strong attention to detail.
- Curious and experimental mindset to drive innovation amidst uncertainty.
- Your verbal written and visual communication skills are exceptional with the ability to engage and influence stakeholders at all levels in the organization.
- The following are an asset:
- Previous nCino or Salesforce experience.
- Managed a technology product or a digital journey end-to-end from inception to delivery.
- Knowledgeable about multiple functional areas such as Product Management Management Consulting Agile/Scrum Engineering UX/UI Design Sales and Marketing Finance.
- Engineering Computer Science or Business related Degree
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Required Experience:
IC
Employment Type
Full Time
