Royal Canin D2C Manager North Europe
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Job Location:
Copenhagen - Denmark
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
The D2C Manager will focus on the project management and execution of the cluster D2C models. When implemented the D2C manager will focus on everyday management of the D2C value propositions and driving continuous improvements and efficiencies over time in close collaboration with the D2C experts and guided by the EU D2C strategy to maximise pet owner experience conversion for P&L impact.
What are we looking for
General qualifications:
- Masters degree in business administration or equivalent e-commerce studies.
- Additional technical education within digital marketing is considered an asset
- Minimum 5 years work experience of which 3 years within e-commerce Business acumen
- Fluency in English is required; proficiency in one of the languages of the cluster (more is a plus).
Leadership capabilities:
- Customer focus
- Problem solving
- Process management
- Drive for results
- Standing alone
Functional and Technical skills:
- D2C Project Management
- Route to market optimisation
- D2C Value proposition mgmt. & innovation
- Execution and measurement -Turning data into actionable insights
- D2C Store Management with Customer service excellence
What will be your key responsibilities
- Responsible for management of the overall cluster D2C Value propositions
- Support in defining local implementation of the global D2C value propositions and strategy and manage platform implementation (e.g. Flagship Store)
- Support D2C lead in defining EU D2C strategy and implementing in cluster.
- Monitor analyse and report performance of D2C value propositions.
- Advice on improvements to drive short- and long-term value
- Enrich service level over time (take actions to improve NPS)
- Localise global activation toolkit including piloting and improving merchandising together with e-merchandising specialist.
- Together with the D2C lead and the cluster media manager implement & optimise the D2C media strategy.
- Together with Performance Marketing specialist optimize FGS to drive results (increase traffic optimize conversion rates) inc. SEO
- Collaborate with the pillar teams to understand pain points and improve digital recommendation model
- Activate and manage local operations (with Customer Service Consumer Care Logistics Finance and IT)
- Operate Flagship Store day-to-day with support from Customer Service team
What can you expect from Mars
- Work with diverse and talented Associates all guided by the Five Principles.
- Join a purpose driven company where were striving to build the world we want tomorrow today.
- Best-in-class learning and development support from day one including access to our in-house Mars University.
- An industry competitive salary and benefits package including company bonus.
Required Experience:
Manager
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Almarsat Projects Development is a company that is dedicated to deliver work of excellence, quality, and professionalism. Not only does APD offers a range of services in construction and project management but we also provide arbitration and alternative dispute resolution. Our projec ... View more
