Order Entry Technician
Order Entry Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Order Entry Technician
About the Role
As an Order Entry Technician you will play a key role in ensuring that customer orders repairs and service requests are entered accurately and efficiently into our system. Youll help deliver an excellent customer experience by keeping orders up to date and supporting our production team.
What Youll Do
Enter new custom orders and remake orders.
Process ITE (In-the-Ear) and BTE (Behind-the-Ear) service orders.
Save customer settings and apply credits when needed.
Update and maintain order information.
Handle incoming ICS packages.
Support the Production Manager with additional tasks as required.
What Were Looking For
Knowledge of SAP operating systems.
Excellent keyboard skills with speed and accuracy.
Strong attention to detail.
Ability to work well in a team environment with minimal supervision.
Good organizational and communication skills.
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Dont meet all the criteria If youre willing to go allin and learn wed love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app telegram carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact
What we offer:mailto:
Exciting and challenging work environment
Collaborative culture
Opportunities for continuous self-improvement
Opportunities for flexible hybrid model work environment
A company that values diversity and inclusion
Rich benefits plan including wellness benefit paramedical (massage therapist naturopath etc.) and competitive compensation including variable component and employer match on pension contributions
Mentorship program and career development plans
Sonova Canada is now a certified Great Place to Work May 2024- May 2025.
How we work:
At Sonova we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Required Experience:
IC
Employment Type
Full Time
