Mail Clerk II
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Job Location:
Springfield - USA
Monthly Salary:
$ 17 - 18
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
General Description
The Mail Clerk supports the claims department through central processing of mail. (Opening scanning indexing outgoing)
Essential Functions
- Opening and scanning of daily claims mail by program/state.
- Indexing of mail emails and faxes.
- Preparation and metering of outgoing mail by sort/bulk/special handling.
- Provide coverage for all deliveries.
- Mail pick-up and drop-off within the claims department.
- Manages documents and recorded media and transfers media to document management system.
- Prepares bulk mailing/notices to policyholders/agents.
- Manages mailing of manual letters for the adjusting team that may include proof of service.
- The Mail Clerk II provides back-up coverage for the Customer Care call queue.
- Other duties and projects as assigned.
Qualifications
- Professional telephone demeanor good verbal and written communication skills good listening skills along with strong organizational skills.
- Thorough knowledge of workers compensation claims procedures and policies.
- Possess a strong understanding of human nature and motivation principles.
- Readily control/handle problem issues in times of stress and in a climate of conflict and/or adversity.
- Computer literacy including strong familiarity with Microsoft Office Suite. Ability to type 45 WPM.
- Basic understanding of business technology.
- Responsiveness to changing business needs.
- Ability to work well under pressure and multi-task in a fast-paced environment while continually paying attention to detail.
- Ability to adhere to the code of ethical conduct.
- Ability to take direction and make decisions.
- Ability to learn new procedures quickly and adapt to a changing environment.
- Ability to work in a team environment.
- Ability to work with limited supervision.
Education/Experience Requirements
- Minimum Education: High School Diploma or equivalent.
- Preferred Education: Some college course work.
- 1 years of general business/office experience.
Work Environment
This job operates in a clerical office setting. This role routinely uses standard office equipment and mail service equipment such as computers telephones photocopiers postage machines and the like.
Physical Requirements
- Sitting/Standing for 2 hours of time is usual in this role.
- Candidate should be able to lift 10-50 pounds.
- Large amounts of keyboarding and working with a computer mouse requires dexterity of the hands.
- The employee is occasionally required to walk climb balance stoop kneel or crouch.
- Candidate should be able to use their hands and arms to reach for standard items.
- The candidate must be able to use close distance and color vision.
Benefits and Perks:
- Competitive compensation
- Generous vacation policy paid holidays and paid sick time
- Medical Insurance Dental Insurance and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA) Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave paid paternity leave and fertility benefits
- Career growth and learning opportunities
- and so much more!
Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.
Pay Details:
The base compensation range for this position is $17 - $18. This range reflects Acrisures good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors including but not limited to skills experience qualifications location and internal equity.Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Key Skills
- Archival Standards
- Typing
- Data Entry
- Customer Service
- Computer Skills
- Microsoft Outlook
- Windows
- Office Experience
- 10 Key Calculator
- OSHA
- Microsoft Excel
- Filing
About Company
Acrisure connects ambitious people and entrepreneurs with the insurance and business solutions they need for success.
