Customer Support Executive
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job description
Roles and Responsibilities
- Provide technical customer support through phone calls emails or chats to resolve customer queries related to software products.
- Troubleshoot issues with LAN configuration network connectivity and other technical problems using troubleshooting techniques.
- Collaborate with internal teams to resolve complex issues that require escalation.
- Document customer interactions using CRM software for accurate tracking and reporting purposes.
- Maintain a high level of professionalism while communicating with customers.
Desired Candidate Profile
- 0-3 years of experience in similar industry.
- Strong communication skills (verbal & written) for effective interaction with customers.
- Basic knowledge of computer hardware networking fundamentals and operating systems.
Key Skills
- Building Construction
- Hospital management
- Cardiac Surgery
- EMC
- Kitchen
