Case Worker

Toowoomba - Australia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Permanent Full Time
Location Toowoomba QLD
Salary - $90K Super Salary Packaging benefit
Make a meaningful difference to the lives of young Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity: Support People into Safe Secure Housing

Join our team as anIHR Case Workerand make a real impact by supporting singles couples and families experiencing or at risk of this role youll provide flexible person-centred support to help clients access immediate housing options and transition into long-term secure accommodation.

Youll work collaboratively with internal teams and external partners to apply early intervention strategies strengthen tenancy skills and reduce housing stress for vulnerable individuals and families.

Key Responsibilities:

Provide person-centred case management to clients accessing immediate housing responses.
Support clients to transition from short-term accommodation into long-term sustainable housing.
Apply early intervention approaches to prevent homelessness and reduce tenancy stress.
Collaborate with internal teams and external services to coordinate wraparound support.
Build strong relationships with clients empowering them to develop the skills needed to maintain tenancies.
Maintain accurate records and contribute to service reporting and evaluation.

Requirements for Success:

Relevant degree with at least 1 years experience or less formal qualification with substantial years of relevant experience
Strong understanding of housing systems and tenancy support.
Skilled in managing complex caseloads and delivering therapeutic interventions.
Professional approach with the ability to maintain clear boundaries.
Experience working with diverse stakeholders and service providers.
Excellent communication administrative and organisational skills.

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your benefits

Rewarding work every day you know youre making a real difference
Not-for-profit salary packaging reducing your tax (details via AccessPay)
Free external confidential counselling and access to chaplaincy support
Volunteering opportunities
Opportunity to purchase additional annual leave
Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

Find out more about a career with Mission Australia.

How to apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.

Permanent Full TimeLocation Toowoomba QLDSalary - $90K Super Salary Packaging benefitMake a meaningful difference to the lives of young Australians in need Life at Mission AustraliaWhen you join the team at Mission Australia you become part of a community who are determined to end homelessness a...

Permanent Full Time
Location Toowoomba QLD
Salary - $90K Super Salary Packaging benefit
Make a meaningful difference to the lives of young Australians in need