Field Service Technician
Field Service Technician
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Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Service ManagerThe work model for the role is: Hybrid but based out of Houston TX. #LI-Hybrid
The role reports to the Quebec Factory Service Manager. As a Field Service Technician you will operate coordinate and collaborate within the field service team to meet assigned objectives. Working within defined parameters to make decisions apply concepts to issues of moderate complexity and resolve issues through immediate action or short-term planning. Responsibilities include but are not limited to performing commissioning/start-up services troubleshooting/repair services and preventative maintenance on measurement and analytical equipment.
Key Responsibilities
- Install commission calibrate and perform preventive and corrective maintenance on ABB analytical systems at client sites
- Diagnose and repair faults in analytical instruments minimizing production downtime provide after-sales technical support and propose solutions tailored to client needs and train clients and on-site personnel on the use and maintenance of equipment
- Write detailed service reports outlining interventions corrective actions and recommendations
- Maintain a strong customer service orientation and contribute to revenue growth by proposing product and service sales
Qualifications
- Associates Degree in Engineering or related field with 3 years of experience on-site troubleshooting and repair experience in field after-sales service context is required
- Bachelors Degree or Engineering Degree in electrical physics mechanical electrical or related field with 5 Years of on-site troubleshooting and repair experience in field after-sales service context is preferred
- Experience with analytical systems spectroscopy gas analysis or industrial automation technologies and excellent problem-solving skills and customer service orientation
- Candidates must already have work authorization that would permit them to work for ABB in the US.
- Ability and willingness to travel approximately 75% as required. Ability and willingness to possess and maintain a valid passport and drivers license.
Why ABB
Whats in it for you
We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
excludes ABB E-mobility Athens union Puerto Rico
Go to and click on Candidate/Guest to learn more
Health Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Company paid AD&D (1X base pay)
- Voluntary life and AD&D 100% employee paid up to maximums
- Short Term Disability up to 26 weeks Company paid
- Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
- Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
- Parental Leave up to 6 weeks
- Employee Assistance Program
- Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
- Employee discount program
Retirement
- 401k Savings Plan with Company Contributions
- Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
IC
Employment Type
Full-Time
