Aftermarket Engineer

KSB is a leading supplier of pumps valves and related service. Our reliable high-efficiency products are used in applications wherever fluids need to be transported or shut off covering everything from building servicesindustry and water transport to waste water treatment power plant processes and mining. Founded in 1871 in Frankenthal Germany the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe more than 190 service centres and around 3500 service specialists are on hand to provide local inspection servicing maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSBs research and development activities forms the basis for the companys success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB we recognise that it is people who actually make the difference the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Position Title: Aftermarket Engineer

Reports To: Managing Director

Location: Grand Rapids MI

Overview:

KSB is a leading $2 billion global pump manufacturer ( ) and has a need for an engineer at the Service Center located in Grand Rapids MI. The office is part of the global KSB SupremeServ team focusing on repair and improving pump reliability in the process industries predominately the steel municipal and energy sectors. The facility in Grand Rapids includes a full machine shop for reverse engineering and manufacturing of centrifugal pump components and assembly.

Responsibilities:

Work with Shop Technicians to review dis-assembly and inspection findings and determine cause of failure/wear of pump equipment to develop a scope for the repair requirements

Work with Purchasing and Shop to determine costing and price-out repairs incorporating upgrades and improvements where necessary

Develop scope quotation to include documentation of as-found attributes pictures scope of repair with price and lead times; work with Sales team to finalize quotations

Enter work scope into ERP system and create shop traveler for repair procedures

Manage critical jobs as they proceed through the shop

Participate in scheduling meetings

Qualifications:

Mechanical or Manufacturing Engineering degree preferred

Experience in Job Shop manufacturing environment

Knowledge of machining processes and tools

Experience in precision component measurement and understanding of fits and clearances

Knowledge of centrifugal pumps design and applications

Experience and knowledge of Microsoft Suite of products (Outlook Word Excel PowerPoint)

Experience with manufacturing business or maintenance ERP system

Ability to verbally communicate information and ideas effectively one-on-one and in occasional group presentations; must be able to establish a friendly customer service rapport on the phone.

Ability to communicate information and convey ideas so others understand; writing must be grammatically correct and without spelling errors.

Produce work at a fast rate and with high accuracy and demonstrates accountability if mistakes occur.

Aptitude for effectively prioritizing tasks to manage multiple projects simultaneously

EOE/M/F/D/V Drug Free Environment

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. KSB makes hiring decisions based solely on qualifications merit and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their return we offer fair framework conditions for collective wages and pensions flexible working time models individual training opportunities and the best career prospects.