Customer Service Officer
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Palawan @ Sentosa is the Shangri-La Groups first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore play and bond the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.
We are looking for Customer Service Officerto join our team at The Palawan @ Sentosa!
As the Customer Service Officer we rely on you to:
- Greet guests warmly and always provide a high standard of service
- Offer accurate information on events facilities and services
- Assist with reservations ticketing and guest registration as required
- Handle guest feedback inquiries and concern with professionalism
- Liaise with other departments to fulfil guest requests
- Maintain a tidy welcoming and informative at Service Counter
- Support daily administrative tasks such as logging guest interactions preparing materials and updating service information
We are looking for someone who:
- Has experience in guest services hospitality or customer-facing role
- Strong guest communication and engagement skills with exposure to interacting with both international and domestic travelers as our attraction is an international destination
- Willing to work shift
- Proficiency in Microsoft Office
If you are the right person what are you waiting for Click the apply button now and be part of the team!
Not translated in selected languageRequired Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Book direct for offers and packages at the best rate guaranteed. Join Shangri-La Circle to enjoy exclusive member rates with more flexibility and privileges.
