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HOW WE TAKE CARE OF YOU:

• For full time employees Health Dental Vision 401K with generous matching program generous paid time off.
• Potential Annual Bonus Opportunity.
• 50% discount at restaurants and retail locations.
• Career advancement opportunities as we are growing!
• For more benefit related information please click HERE.

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THE COURSE

This position is responsible for working with Tommy Bahama IT teams business teams and external software vendors to implement and support technology across the company. Business systems include Retail Point of Sale Merchandising and Inventory Management Order Management Supply Chain eCommerce Digital Marketing and Restaurant Tech. Functional Analysts collaborate with stakeholders to deliver targeted solutions under the guise of project management best practices. Responsibilities also include level two application support.

BE THE ISLAND GUIDE

Function

Working with IT business and Project Managers the Functional Analyst will:

• Develop strong expertise in software and systems and play a key role in testing and release activities
• Act as a functional expert for applicable systems/applications; understand business use cases to help define technical requirements for new system capabilities
• Research system functionality options to offer solutions to address business needs
• Partner with Project Manager and business stakeholder groups to define and document business and operations requirements. Develop business process flows as they relate to systems. Create functional and design specifications
• Partner with Project Manager in the definition management and execution of Project QA integration and User Acceptance Testing
• Regularly engage with the project team on project status top issues critical risks and key decisions
• Partner with Project Manager in the identification of user training needs planning and delivering user training including writing training documentation and train-the-trainer sessions
• Partner with Project Manager in the successful transition of system support to end user groups and Support and Operations group at project completion
• Provide end-user support for core business applications as needed
• Partner with Project Manager in the ongoing collaboration with partners/vendors to stay informed of new features/functionality that may benefit the business
• Partner with Project Manager in the identification and advocacy of prospective initiatives/projects (e.g. Business cases ROI)
• Partner with Project Manager to develop maintain and communicate project backlog and long term roadmap

ESSENTIALS FOR LIFE IN PARADISE

Education and Certifications Experience and Skills Competencies

Education/Training/Experience

• Bachelors Degree in IS Business or equivalent experience
• 3 years in an industry-related environment using enterprise business applications
• Project management experience is a plus
• Retail experience is a plus
• Hands on experience using merchandising supply chain eCommerce digital marketing or OMS systems is a plus
• Service Now Jira Confluence experience is a plus

Demonstrated Knowledge Skills and Competencies

• Recognition of the complexities of business problems and the use of technology to realistically solve them
• Active listening to stakeholders and ability to translate business requirements into written system specifications
• Ability to identify opportunities for improving business processes and use of technology to eliminate problems that impact productivity output distribution and ultimately the bottom line
• Lead and facilitate effective meetings including pre-planning and post meeting follow up.
• Excellent organizational and time management skills.
• Ability to think strategically and tactically
• Ability to build working relationships with business and IT stakeholders; operate with a team player mindset
• Solid experience creating and managing detailed requirements in support of software application/system projects
• Competent in business process mapping tools / processes
• Ability to quickly comprehend/learn new processes systems and methods
• Skills and experience using SSMS or SSRS is a plus

Multiple factors will vary the applicable rate of pay for this role including an individuals experience knowledge and skillset as well as work location and available budget.

Rate Range: $78000 to $95000 Annually

Mahalo (thank you) for your interest in Tommy Bahama!

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race color sex gender gender identity gender expression religious creed sexual orientation pregnancy national origin ancestry age military and veteran status marital status physical or mental disability protected medical condition genetic information reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application please contact the location you are applying to or send an email to our recruiting team at .

Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.