Order Management Specialist

ABB

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profile Job Location:

Lake Mary, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

Project Support Operations Manager


Your role and responsibilities:

As the Order Management Specialist you will have the opportunity to be responsible for providing internal and external customer service including technical support order and payment-related assistance claims management. Each day you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.

This is a hybrid position. Successful candidates can be located in any of the following locations: Lake Mary FL Houston TX or Mebane NC.

This role is contributing to the Electrification Distribution Solutions (ELDS) in North America. Main stakeholders are external and internal customers project management and engineering supply chain project operations management etc.

You will be mainly accountable for:
  • Owning handoff to delivery of Non-Complex Material or Engineering orders (order entry to closing)
  • Ensuring clean order entry as per the relevant requirements including prices quantities dates customer and company data etc. enabling seamless order execution in the system.
  • Ensuring alignment between Customer PO SPINE order and project FCM to create/transmit or update project deliverables in SPINE and SAP.
  • Ensuring the resolution of customer issues including order technical and payment-related issues.
  • Providing appropriate solutions for customer requests and coordinating with related teams to ensure complete handling of requests including order changes order completion expediting requests credit management tracking and communication aspects account block and suspension etc.
  • Collecting and archiving documentation related to orders and recording assumptions and decisions made during the process in the systems within your area of responsibility.
  • Analyzing statistics including forecasting pacing accounts receivables invoicing plan open orders change order entries etc. using available tools and collecting relevant information.
  • Creating and maintaining Material Master along with Source and Vendor records in SAP.

Qualifications for the role:
  • Bachelors degree with 5 years of experience in a project execution environment.
  • You are immersed in and enjoy working with SAP MS Office tools Power BI etc. and excited about the Data Centers Oil & Gas Utilities/Renewables and other market segments.
  • You are driven by a passion for collaboration guided by curiosity to believe there is a better way and grounded in care for our customers our people and the environment. You also demonstrate the courage to take action and responsibly manage the outcomes.
  • You are at ease communicating in English. Spanish optional.
  • You hold current U.S VISA/work permit or green card.


More about us:

ABBs Distribution Solutions Division facilitates the efficient and reliable distribution protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities industry and infrastructure segments often providing the requisite medium voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts) indoor and outdoor circuit breakers reclosers fuses contactors relays instrument transformers sensors motor control centers as well as low-voltage switchgear for the ANSI standard markets.

Why ABB

Whats in it for you:

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.#LI-Hybrid

ABB Benefit Summary for eligible US employees

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D 100% employee paid up to maximums
  • Short Term Disability up to 26 weeks Company paid
  • Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
  • Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
  • Parental Leave up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.


Required Experience:

IC

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.This...
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Key Skills

  • General Insurance
  • Corporate Sales
  • Cost Estimation
  • Benefits & Compensation
  • Heavy Equipment
  • AC Maintenance

About Company

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Alabbar Enterprises, a Dubai based entity, is the Parent Company for a variety of Retail, F&B and Ecommerce Franchise operations across the Middle East and Asia. Alabbar Enterprises is committed to bringing unique and selective lifestyle experiences and service excellence to our c ... View more

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