Product Owner

We are looking for a Product owner to join our team. You should value expertise and a passion for the craft of Agile/Scrum. Candidate needs to focus on upcoming industry changes and trends coordinate the solution design discussions and focus on organization readiness of all the impactful changes in the team.

Key Responsibilities

• Work closely with stakeholders including customers business partners and internal teams to understand their needs and prioritize product features and enhancements.
• Support the development and maintenance of the product roadmap and own the overall backlog of development work ensuring that all work aligns with the overall strategy and goals
• Collaborate with cross-functional teams including design engineering and QA to ensure that products are developed with high quality and efficiency
• Monitor and analyze product performance metrics identifying areas for improvement and taking action to drive increased adoption and customer satisfaction
• Continuously communicate with stakeholders and team members to ensure transparency and alignment throughout the product development process
• Experience in US Health Care Plans payment and funding process is strongly preferred.
• Specific business and process knowledge on how users interact with our mobile application and online participant portal including an understanding of the following modules.
  • General User Experience patterns within Benefit Account
  • Participant Portal
  • Claim Module and CPI
  • HSA and Investment
• Responsible for management of JIRA activities like the creation EPICS user stories and backlog grooming of these stories which drives business requirements analyses requirements reprioritizing and scoping.
• Conducting refinement meetings Sprint planning.
• Responsible for defining user acceptance criteria and exit criteria for stories.
• Coordination between project teams and business users on User Acceptance tests.
• Responsible for clarifying the teams queries on business requirements and priorities.
• Coordination towards resolving impediments challenges priority bug fixes release planning Pre (UAT) and Post release validation of Product feature and control plan monitoring including coordination with production validators as required.
• Collaborates with management stakeholders end-users and development partners to recommend and implement changes to product processes or business practices.
• Coordination with Vendors/Vendor Management on implementation as needed.
• Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
• Acts as an expert providing direction and guidance to process improvements.
• Carry out identifying tasks related to the new design new communication during evaluation of new products feature.
• Assist BAs and coordinate with them on creating and finalizing Use cases.
• Foster internal relationships and collaborations with internal colleagues to communicate project priorities and respond to inquiries.
• Use a variety of agile and lean tools and techniques to help the team keep a delivery and learning cadence that helps to remain focused on delivering value against the product vision
• Challenge and improve organizational processes.

Requirements:

• Any Graduate with 5 years of experience working in Agile SCRUM development model with at least 3 years experience working as a product owner or Knowledge on roles of Product Owner.
• Strong affinity in a customer-facing product organization
• Passion for innovation and delivering exceptional customer experiences.
• Familiarity using SQL to write basic queries and software development processes a plus.
• Strong understanding of product development methodologies and best practices including Agile and Scrum Methodology a Certified Scrum ProductOwner (CSPO) certification strongly preferred.
• Excellent communication collaboration and leadership skills with the ability to work effectively with cross-functional teams
• Available for flexible work schedule to have overlap with US onshore teams