Client Service Specialist at Bank Mendes Gans (BMG)
Client Service Specialist at Bank Mendes Gans (BMG)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
BMG
Bank Mendes Gans (BMG) is known world-wide as a niche bank for liquidity and information management services providing integrated customized solutions for corporate companies around the globe. BMG has developed and perfected a full and integrated range of liquidity and information management services required by its corporate clients whom it serves with a high level of professionalism and personal service. BMG is part of the ING Wholesale Banking Clients Coverage.
BMG Company Culture
A challenging environment with a team of dedicated co-workers
A customer centric and result driven attitude
A growing organization that values initiative and entrepreneurship
Hands-on mentality and no-nonsense attitude
Role and responsibilities
As a Mid Office Banking Specialist (Client Service Specialist) at BMG you are part of one of our Client Services teams (so-called Mid Office) and the first contact of international clients on all operational matters.
You provide excellent client support on sensitive international payments with complex routing and on interest calculations. You are responsible for accurately processing incoming (FX) payments and in accordance with cash pool balances and customer limits time sensitive assessment of payment execution together with the Account Manager and the Risk department.
In close cooperation with the Back Office and Treasury department you offer full support on the customers Netting cycles including preliminary and final runs limit excess procedures and FX payments and receivables. All operational netting related questions are addressed by you through constant prioritization and flawless teamwork.
Increasingly the static data maintenance of our Netting and Cash Pool products is brought to the self-service portals in our banking platform: Megabank. The Mid Office team supports customers in using both as well as with the maintenance of all customer and account data. Contract verification account activation and keeping customer files according to high quality standards requires accuracy and eye for details.
Summarizing the above: as an Mid Office Banking Specialistyou will have a dynamic job in the front line of our organization.
You will work in close relation with our high demanding clients your team members and colleagues from various BMG departments. Through working in the cash pool netting and administration teams in one of the Mid Offices you will become an expert in international (FX) payments and cash & liquidity management while you master top notch service skills in a highly professional organization.
How to succeed
We hire smart people like you for your potential. Our biggest expectation is that youll stay curious. Keep learning. Take on return well back you to develop into an even more awesome version of yourself.
Furthermore you have:
Current residency in the Netherlands
Successfully completed university (Bachelor) education
Experience and familiar withinternational (FX) payments cash pool and/or netting in an banking environment is essential
You are a team player not afraid to pick up the phone and call our clients about their high value treasury transactions day-to-day cash pool and netting business and coordinate implementations
Able to work with and have experience with tight deadlines and a high pressure environment
Customer focus attention to details teamwork planning and organizing persuasiveness
Rewards & benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.
The benefits of working with us at ING/BMG include:
- A salary tailored to your qualities and experience
- 36 or 40 hour workweek
- Individual leave: 242 individual holiday days based on 36 hr workweek
- Diversity leave: 3 days per year (15 paid 15 unpaid)
- CSR days: up to 2 days per year to actively engage in society by volunteering
- 13th month salary
- 8% Holiday payment
- Individual Savings Contribution (BIS) 3.5% of your gross annual salary
- Mobility card
- Attractive pension scheme
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
Want to apply directly
Upload your CV and motivation letter by clicking the Apply button! Your cover letter should demonstrate your motivation to join BMG and how your future carer ambitions in the field of international payments in an mid office environment.
Without a suitable cover letter we cannot consider your application!
About us
With 60000 employees and operations in approximately 40 countries there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of whats possible and at the same time ensure you work with integrity and hold the customers interests at heart Do you want to be surrounded by progressive inspiring diverse and supportive colleagues Then there is no better place to invest your talents than at ING. Join us and apply today!
Required Experience:
IC
Employment Type
Full-Time
