Personal Lines Account Handler

We are currently recruiting for experienced and driven Account Handlers to join our Personal Lines department and would love to hear from candidates who wish to further develop their career with us!

What you will do:

• Undertake market research and issue competitive and tailored insurance quotations to new and existing customers for personal cars vans and homes.

• Ensure all documentation is in place and payment processed

• Provide day to day support and servicing to clients on their insurance needs e.g. issuing renewals including market comparisons finalising insurance placements and updating policy schedules

• Manage ad hoc client requests as they arise including queries on their policies applying mid-term adjustments claims reporting etc.

• Stay up to date on insurer products / rates and competitor activity in the marketplace

• Maintain good file management and documentation to ensure compliance with all legal requirements Central Bank codes and Brown & Brown Ireland procedures and business ethics

Knowledge skills and experience:

• APA or CIP qualification (or willingness to undertake)

• Excellent analytical and critical thinking skills

• Strong verbal and written communication skills

• Ability to work in a fast-paced dynamic environment

• Strong IT skills with previous experience of Relay being desirable but not essential

• Previous experience working in general insurance broking or in an insurance company is an advantage

• Excellent customer service and organisation skills with strong attention to detail

• Ability to work as part of a team and on own initiative

What benefits do we offer

• Market Competitive Salary

• Discounted Personal Insurances

• An active Sports & Social Club

• Pension & Associated Benefits

• Generous Parental Leave Policies

• Stock Purchase Scheme

• Insurance Exam Support Scheme including paid study leave

• Hybrid Working Opportunities

• Employee Assistance Programme

• Onsite parking

• A progressive and vibrant working environment!

What happens next

We will review every application we receive. If we are interested in taking your application further we will be in touch to find out more about you and what you are looking for. Should you have any additional queries on this role or an informal discussion please contact Ella OBrien onor email your CV to

About Brown & Brown Ireland (formerly OLeary Insurances)

Brown & Brown Ireland provide a comprehensive insurance broking service to clients both in Ireland and abroad. We think of ourselves as a team so we have teammates not employees. Our aim is to attract people who are competitive driven and disciplined. Our unique company culture rewards initiative-takers and those committed daily to doing what is best for our customers. We are committed to fostering an inclusive culture which comprises people from all backgrounds bringing their unique experiences and perspectives into work each day. We currently employ more than 200 teammates across 6 locations nationwide. Brown & Brown Ireland is part of Brown & Brown Inc a publicly traded company quoted on the New York Stock Exchange (NYSE:BRO).

Equal Opportunity Employer

Brown & Brown Ireland is an inclusive employer and welcome applications from people of all backgrounds and abilities. Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.

Brown & Brown Insurance Brokers (Ireland) Ltd trading as Brown & Brown is regulated by the Central Bank of Ireland.