Library Specialist, Part Time Eloise May

Library Specialist Eloise May Library

Part-time 20-hours

Empower Community Connection Through Library Services

Are you a friendly resourceful person who thrives in a busy environment and enjoys helping others feel welcome Arapahoe Libraries is looking for (4) part-time Library Specialists to join the team at Eloise May Library where your passion for customer service curiosity and ability to adapt will make a real impact. Our diverse team values different perspectives and lived experiences and works together in a collaborative environment guided by respect inclusion and cultural humility. In this role youll greet patrons guide them to resources assist with technology and help keep our space inviting and accessible so our busy branch runs smoothly and connects the community with knowledge and opportunity.

About the Role

Eloise May Library is a lively welcoming space where people from all walks of life come to learn connect and explore. As one of our busiest branches we serve many patrons each day and these roles are key to making sure everyone gets the help they need. Youll spend your days guiding patrons to resources assisting with technology and creating a space where every visitor feels respected and included. Youll work alongside a collaborative supportive team committed to keeping the branch running smoothly and delivering excellent service. These part-time Library Specialist positions help provide consistent coverage across library services. Join us in supporting our community and continuing to deliver excellent service.

Key Responsibilities

Patron Assistance and Materials Handling

• Greet patrons with warmth and assist with accounts questions and resources
• Ensure a safe and welcoming environment by consistently enforcing the Librarys Patron Code of Conduct utilizing de-escalation techniques when addressing patron conflicts or disruptions
• Promote events and services and maintain an inviting organized space
• Process shelve and display materials efficiently
• Work scheduled shifts that include closing responsibilities and a rotating weekend schedule.

Technology and Instructional Assistance

• Provide patient step-by-step help using computers mobile devices and library tech tools
• Troubleshoot basic issues and assist with printing and reservable space equipment
• Offer instruction in digital literacy Microsoft 365 and other resources adapting to a variety of learning styles
• Use the Integrated Library System for patron and collection support

Learning Collaboration and Development

• Stay current on library tools resources and services
• Share knowledge generously with teammates and patrons
• Collaborate in a respectful solutions-focused manner to meet community needs

Community Engagement

• Set expectations for library use with empathy and professionalism
• Listen actively to patron feedback and communicate insights with supervisors
• Reflect the librarys mission of equity inclusion and access in every interaction

What You Will Bring

Customer Service Focus: At least one year of experience in libraries education or other customer-facing roles
Tech and Instruction Skills: Comfort with Microsoft 365 and ability to guide others through digital tools and technology challenges
Adaptability and Flexibility: Positive attitude and ease with change in a fast-paced environment
Strong Communication: Ability to engage with people of all ages in a clear friendly and respectful way
Equity-Focused Perspective: Commitment to inclusivity cultural humility and removing barriers to access
Team Mindset: Ability to contribute to and thrive in a diverse collaborative team environment
Reliability: Ability to work a rotating weekend schedule and regularly close the library one to two times per week

Qualifications

Required:

• One year of experience in customer service education or libraries
• Ability to work a flexible schedule including rotating weekends and closing shifts
• Familiarity with Microsoft 365 and eagerness to learn new technologies

Preferred:

• Experience working with children or teens
• Confidence helping others navigate digital tools and resources
• Fluency in another language preferably: Spanish Russian or Arabic

Schedule Requirements

These part-time roles typically work four days a week and require one to two closing shifts each week as well as working every other weekend. We are looking for someone who can reliably meet these schedule commitments and bring flexibility to help support the busy service needs of the branch keeping the library running smoothly and ensuring every patron has a positive experience.

Who We Are
At Arapahoe Libraries we are a forward-thinking inclusive organization committed to enriching lives and strengthening our community. Guided by our core values of collaboration equity and innovation we believe in the power of curiosity and lifelong learning. Our motto Lets Find Out reflects our spirit of exploration and shared discovery.

Lets Find Out Together
Bring your skills curiosity and commitment to service to a library where every day is an opportunity to connect people with ideas resources and each other. At Eloise May Library you will make a real difference in a dynamic diverse community. If you are ready to help others learn feel welcome and succeed we would be excited to have you on our team. Apply today!

Inclusion and diversity are part of our values at Arapahoe Libraries. Qualified applicants who can support the communities we serve are encouraged to apply.

Required Experience:

IC