Microsoft Dynamics Program Manager

Job Family:

Travel Required:

Clearance Required:

What You Will Do:
As a Microsoft Dynamics Program Manager youll lead the overall delivery of Microsoft Dynamics 365 CE Solutions including the design and development of the CE/CRM application components manage project schedule resources risks and reporting. Youll provide overall guidance and serve as an escalation point for the Dynamics development teams members. Youll support customers and end-users to define their requirements based on the latest Dynamics 365 architecture to ensure success of the project. You will develop implementation plans and roadmap to set the standard for future development and architecture that smoothly works with existing infrastructure without compromising security.

Key Responsibilities:

• Manages two or more small team of experienced consultants that include managers and experienced consultants

• Creates or improves processes standards or operational plans that have long-term impact using detailed analysis reasoning and interpretation

• Leads team members to uncover and resolve highly technical issues providing technical oversight and subject matter expertise

• Champions creative thinking and new idea development to adapt processes and generate new viable solutions for clients

• Creates or improves processes standards or operational plans that have long-term impact using detailed analysis reasoning and interpretation

• Occasionally participates in negotiations with other leaders regarding operational issues

• Problems and issues faced are numerous and undefined and require detailed information gathering analysis and investigation to understand clients organization

• Gather technical requirements and propose solutions based on clients architectural and business needs

• Drive Dynamics CRM implementations through all project phases including discovery definition build test and deploy.

• Lead data-centric discussions with the client through discovery meetings.

• Translate concepts into user flows wireframes system diagrams and prototypes.

• Develop integrations and customizations to Dynamics CRM.

• Design and lead the system architecture process to create define specifications for and implement customizations for any custom code or data migration requirements.

• Present tailored demonstrations of the technology solution.

• Work with technology and business groups to define project specifications

• Develop technical solution designs and implementation plans and take full ownershipof the Dynamics 365 solution

• Interact with both prospective and current customers during product demos/evaluations

• Enhance efficiency of development testing and release process; develop tools and frameworksto ensure robust and high-quality delivery of Dynamics 365 Implementations

• Document technical risks and issues and actively work to avoid mitigate resolve risks and technical debt

• Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.

• Travel to multiple customer locations for demos and meetings when required

What You Will Need:

• Minimum of SEVEN (7) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365)

• Minimum degree: US equivalent Bachelors Degree

• Evaluate design and implement Microsoft Dynamics 365 business solutions often working on-site to help customers deploy their solutions

• Experience translating technical information into easy-to-understand business concepts.

• Exceptional analytical and problem-solving skills

• Great interpersonal skills and can be collaborative

• Experience developing & deploying business applications using Microsofts Dynamics Power Platform

• Must have experience with full life-cycle implementation of Dynamics 365

• Must demonstrate knowledge and experience in ERP implementation principles practices and methodologies

What Would Be Nice To Have:

• Experience in Big 4 or equivalent established consulting firm and/or Microsoft Gold partner highly desired

• BA/BS degree in Business Computer Science or Engineering

• Experience with public sector clients preferred

• Experience with Agile or Hybrid-Agile methodology

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.