Manager, Program Management
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Job Location:
Bentonville, AR - USA
Monthly Salary:
$ 70000 - 130000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary...
The Workplace Hospitality team is driven to provide exceptional customer service in a world class corporate environment. The Workplace Hospitality team will facilitate and enhance associate experiences and connections to teams workplaces and moments that celebrate our culture and purpose. This team will also coordinate corporate services and programs across the facilities to offer associates a productive place to work.The Manager of Workplace Hospitality Building Concierge will join the Walmart Corporate Real Estate team and have primary responsibility to provide personalized assistance to ensure associates and guests have a memorable and enjoyable experience during their day. They will have responsibility for overseeing the smooth operation of our Workplaces and neighborhoods. This includes ensuring that our buildings and spaces are ready for business every day. This role will create a welcoming and efficient environment and provide exceptional service ensuring our associates guests and customers enjoy a seamless and memorable experience.
What youll do...
- Ensure buildings and spaces are business ready daily. All spaces are working properly and clean.
- Be highly visible and available. Providing a point ofcontact to tenants for campus workplace experience requests or questions.
- Provide exceptional customer serviceon behalf of the Corporate Real Estate and the broader org.
- Develop marketing and business plan to maximize space utilization across neighborhood spaces and rooms.
- Leverage both qualitative and quantitative data to continually enhance the client experience.
- Regularly check in with key vendors giving feedback and getting trainings on new or updated products/services.
- Escalate needs to Facilities Management team to resolve tenant work orders regarding workplace operations and maintenance.
- Be informed and able to provide information regarding building services neighborhood eventsand key visitors.
- Develop plan and execute building events workshops and seminars.
Youll make an impact by:
- Experience and passion around delivering strong associate services focused on programs and problem solving.
- Excellent communication and conflict resolution skills.
- Knowledge of SPOCs and span of control of each Corporate Real Estate and support function.
- Deep understanding of NEO campus.
- Knowledge of facilities amenities tenants and of the local community.
- Strong time management skills and ability to prioritize tasks.
- Ability to evangelize communicate and collaborate well at all levels of the company.
- Being driven to execute and to act quickly while displaying Walmarts core values with a basis of serving the customer
For information about PTO see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility see . Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications. Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.Minimum Qualifications...
Preferred Qualifications...
Primary Location...
2403 Se J St Bentonville AR 72716 United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Walmart started with one man. In 1962, Sam Walton began with just one store and one mission: help people save money so they could live better. As a growing global digital enterprise and with over 11,500 stores, we maintain Mr. Sam’s vision, but now, we are able to help more customers ... View more
