About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures during the financial year 2019-20 Max Life achieved gross written premium of Rs. 16184 crore. As on 31st March 2020 the Company had Rs. 68471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913660 crore. For more information please visit the Companys website at We Stand for: Caring | A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. | Collaboration | A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes thus delivers to the organizations ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. | Customer Obession | A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. | Growth Mindset | An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. | People Leadership | A peoples leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching empowering & motivating them to deliver superior business outcomes. |
Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.
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Job Description |
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Position | Manager Training | No. Of Position | TBC |
Department | Training | Function | Training |
Reporting to | Regional Head Training | Band | 4a / 4b |
KEY RESPONSIBILITIES:Conduct training modules for Agent Advisors and ADMs - Conducting induction and on-boarding training programs
- Training on selling skills
- Training on all MLI Insurance products and processes
- Training on all MLI Digital tools and Assets
- All other training programs as outlined in the Agent and ADM learning journey
- Conducting GIDs and IIDs
- Conducting PRP and FOD as and when required
Conducting training in blended delivery format - Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings
- Developing facilitation skills and virtual delivery
skills to ensure seamless training delivery across all sessions
Administrative - Manager-trainer to drive adoption of the digital learning platform across all roles
- Responsible for driving digital assessments amongst Agents and ADMs
- Responsible for driving self-learning among Agents and ADMs
- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
- Responsible for delivering all training adhering to the training calendar designed
- Responsible for driving business performance of all learners
- Responsible to drive attendance to all training sessions
- Responsible to capture attendance in TMS/ELM within the stipulated time defined
- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
- Responsible to plan travel for training sessions in various locations as required
Look after training logistics - Schedule training sessions
- Ensure wider participation of agents in programs
- Ensure set-up of SMART Classroom is in place before commencing a session
Monitor progress of agents on a continuous basis - Seek regular feedback from agents Sales Managers Partner and Managing Partner
- Ensure that agents follow moral and ethical standards when dealing with clients
- Monitor Agent development
Update training material - Review present training material
- Scan environment
- Incorporate feedback from Agents Customers SMs Ps MPs
Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents |
MEASURE OF SUCCESS:
- Participant feedback
- Number of days of training
- Customer survey rating
- Pass percentage of agents
- Digital adoption / adoption of digital learning platform
- Pass percentage of Agents in IRDA exams
- Attendance of Agents and employees in training sessions
- Activating agents month-on-month against the target
- Compliance on IRDA requirements
- Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
- Reduction in training cost
- Awareness level of agents on competition
|
DESIRED QUALIFICATIONS AND EXPERIENCEa. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training life insurance domain would be a plus
|
KNOWLEDGE / SKILLS / ABILITIES
Competency | Level | Result Orientation | 5 | Working With & Through Others | 4 | Innovation | 5 | Customer Centricity | 4 | Technical Expertise | 4 | Business Acumen | 4 | Impact & Influence | 4 | Communication | 4 | Role Modelling Core Values | 4 | Strategic Planning & Execution | 4 |
- Learning ability
- Logical thinking
- Must be able to motivate agents
- Should be self motivated self starter
|
Required Experience:
Manager
About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation.Max Life offers comprehensive protection and long-term savings lif...
About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures during the financial year 2019-20 Max Life achieved gross written premium of Rs. 16184 crore. As on 31st March 2020 the Company had Rs. 68471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913660 crore. For more information please visit the Companys website at We Stand for: Caring | A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. | Collaboration | A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes thus delivers to the organizations ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. | Customer Obession | A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. | Growth Mindset | An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. | People Leadership | A peoples leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching empowering & motivating them to deliver superior business outcomes. |
Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.
|
Job Description |
|
Position | Manager Training | No. Of Position | TBC |
Department | Training | Function | Training |
Reporting to | Regional Head Training | Band | 4a / 4b |
KEY RESPONSIBILITIES:Conduct training modules for Agent Advisors and ADMs - Conducting induction and on-boarding training programs
- Training on selling skills
- Training on all MLI Insurance products and processes
- Training on all MLI Digital tools and Assets
- All other training programs as outlined in the Agent and ADM learning journey
- Conducting GIDs and IIDs
- Conducting PRP and FOD as and when required
Conducting training in blended delivery format - Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings
- Developing facilitation skills and virtual delivery
skills to ensure seamless training delivery across all sessions
Administrative - Manager-trainer to drive adoption of the digital learning platform across all roles
- Responsible for driving digital assessments amongst Agents and ADMs
- Responsible for driving self-learning among Agents and ADMs
- Responsible for calendarizing and effectively planning all training sessions with the OH / OHs
- Responsible for delivering all training adhering to the training calendar designed
- Responsible for driving business performance of all learners
- Responsible to drive attendance to all training sessions
- Responsible to capture attendance in TMS/ELM within the stipulated time defined
- Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office
- Responsible to plan travel for training sessions in various locations as required
Look after training logistics - Schedule training sessions
- Ensure wider participation of agents in programs
- Ensure set-up of SMART Classroom is in place before commencing a session
Monitor progress of agents on a continuous basis - Seek regular feedback from agents Sales Managers Partner and Managing Partner
- Ensure that agents follow moral and ethical standards when dealing with clients
- Monitor Agent development
Update training material - Review present training material
- Scan environment
- Incorporate feedback from Agents Customers SMs Ps MPs
Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents |
MEASURE OF SUCCESS:
- Participant feedback
- Number of days of training
- Customer survey rating
- Pass percentage of agents
- Digital adoption / adoption of digital learning platform
- Pass percentage of Agents in IRDA exams
- Attendance of Agents and employees in training sessions
- Activating agents month-on-month against the target
- Compliance on IRDA requirements
- Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM
- Reduction in training cost
- Awareness level of agents on competition
|
DESIRED QUALIFICATIONS AND EXPERIENCEa. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training life insurance domain would be a plus
|
KNOWLEDGE / SKILLS / ABILITIES
Competency | Level | Result Orientation | 5 | Working With & Through Others | 4 | Innovation | 5 | Customer Centricity | 4 | Technical Expertise | 4 | Business Acumen | 4 | Impact & Influence | 4 | Communication | 4 | Role Modelling Core Values | 4 | Strategic Planning & Execution | 4 |
- Learning ability
- Logical thinking
- Must be able to motivate agents
- Should be self motivated self starter
|
Required Experience:
Manager
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30+ days ago
Vacancies:
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