Commerce Hub EMEA BAM Product Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Commerce Hub EMEA - BAM Product ManagerProduct Manager Enterprise Boarding & Maintenance for Commerce Hub EMEA
What does a successful Product Manager do at Fiserv
As a Product Manager specialising in Enterprise Merchant Boarding and Maintenance in the payments/acquiring industry this role will play a critical role in defining and driving the strategy for onboarding and maintaining merchant accounts for large enterprise clients.
What you will do:
Product Roadmap:Develop and manage a strategic roadmap for enterprise merchant onboarding and maintenance aligned with the Commerce Hub proposition.
Stakeholder Collaboration:Collaborate with internal stakeholders such as sales operations compliance and technology teams to gather requirements prioritize features and ensure alignment with business goals.
Sales & Client Engagement: Lead client demos support sales pitches & RFPs and support client workshops as required
Merchant Experience Enhancement:Identify opportunities to improve the merchant onboarding experience by simplifying processes reducing friction and increasing efficiency in account setup and maintenance.
Compliance and Risk Management:Ensure that merchant boarding processes adhere to regulatory requirements and industry standards and implement risk management measures to protect against fraud and losses.
Data Analysis and Optimization:Utilize data analytics to track key performance indicators related to merchant boarding and maintenance identify areas for improvement and implement optimizations to enhance operational efficiency and customer satisfaction.
Product Development and Delivery:Oversee the end-to-end product development lifecycle from concept ideation to deployment working closely with cross-functional teams to deliver high-quality solutions on time and within budget.
Market Research:Conduct market research to understand competitor offerings industry best practices and emerging technologies in merchant boarding and maintenance to inform product strategy and innovation.
Product Documentation:Develop training materials and documentation for internal teams and merchants to ensure understanding of product features processes and compliance requirements.
What you will need to have:
Bachelors degree or equivalent experience
5 years product management experience including ownership for roadmap product vision and strategy
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; clients technology risk and senior management stakeholders
Be comfortable getting into low level detail with delivery teams while managing higher level strategic messaging for senior management
Proficiency in Microsoft Office Miro / Visio PowerPoint JIRA and Confluence
Ability to operate in a dynamic environment and prioritise to ensure delivery of quality output within required timelines
Self-motivated and able to take the initiative and responsibility even when sometimes outside of defined responsibilities
Ability to step back and think both critically and commercially
What would be great to have:
Financial services or payments knowledge
Vendor management experience
Product commercialisation / business case experience
Project management experience
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
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