Senior Solutions Architect, Professional Services

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality productivity and client satisfaction. Under minimal supervision the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction technical project scoping and system analysis.

What Youll Do

Travel: up to 30%
Reports to: Director Professional Services

• Work as a client-facing member of the Software Solutions Delivery Team
• Work with a team of networking and software professionals to deliver Axon technology to Government and Law Enforcement customers across various areas associated with public safety
• Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements addressing Information Security evaluations and completing architecture review boards
• Manage technical projects remotely and at client sites
• Engage with clients technical and non-technical leadership to communicate project progress
• Work with account management team to ensure customer needs are being met
• Ensure the highest level of service for Axon software deployments
• Identify integration opportunities between agency systems (cloud and/or on-prem) and Axons products
• Recommend deployment plans for identified integrations that drive key outcomes for the agency
• Work closely with project team product engineering sales and agency technical stakeholders to understand agency goals and program outcomes
• Capture requirements implement third-party solutions in development environments perform initial reviews to determine feasibility of integration document technical capabilities required to meet business requirements work with Director of Integrations and developers to build test and deploy new integrations
• Work with the Director of Integrations and developers to build and document integrations and support requirements
• Write code to leverage API capabilities to optimize implementation tasks working with DevOps to merge code that is used for repetitive tasks (e.g. Camera management and maintenance dynamic data integration)

What You Bring

• Bachelors Degree highly preferred or equivalent work experience
• 7 years of experience in analyzing and developing technical systems and software solutions
• Expert networking knowledge and experience in managing technical projects implementations and integrations from inception to successful completion including LAN/WAN security IP Video and Video Management Systems
• Expert-level understanding of Linux frameworks including containerization platforms (Docker preferred)
• Advanced understanding of cloud technologies as well as software development packages and data management tools
• Advanced experience with IT business processes including Architecture Review Boards IT Security Reviews
• Advanced hands-on experience with APIs structures and systems integration (REST SOAP)
• Advanced skills in SQL Python Java and Cloud (AWS and/or Azure)
• Demonstrated system-level understanding of enterprise software systems
• Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work
• Project Management experience and/or certifications (i.e. PMI Certifications) are a plus but not required
• Willingness to join forces and drive company-wide initiatives across multiple departments
• Able to effectively manage multiple projects priorities and tasks within a dynamic environment
• Enthusiasm and commitment to AXONs Mission Core Values and Program Mission
• Handle confidential and highly sensitive information

#LI-Remote

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.