Manager, Ramp Operations
Manager, Ramp Operations
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Job Description
Essential Position Functions:
Provide leadership training motivation and direction to all staff.
Coach and develop employees including performance management training orientation and disciplinary action.
Schedule & manage team member shifts; recruit & select employees.
Delegate supplier orders and other tasks to staff; perform supplier audits.
Participate oversee and audit workplace Health & Safety matters.
Create and implement contingency plans in the event of operational disruptions.
Advise key staff of abnormal freight movements and special handling instructions.
Complete and approve payroll timesheets on a bi-weekly basis; completion of Human Resources documents.
Prepare collect & review documentation and establish procedures specific to the stations operation.
Co-operate with Airport Authority and other carriers to ensure assistance when required.
Prepare reports for Senior Management as required.
Assist contract and non-contract customers in order to maintain customer service levels.
Oversee all contract suppliers.
Ensure compliance with all Cargojet policies and regulatory/legislative requirements.
Communicate with down line stations to ensure available resources (ULDs herc straps etc.) are forwarded as needed.
Communicate with customers in regards to daily volume.
Co-ordinate daily plan in regards to loading/unloading customer tender/retrieval.
Inform Local and National Management of nightly volumes and delays.
Operate within budget parameters.
Must be resourceful and have excellent problem-solving skills to resolve day-to-day issues with a can do attitude and multitask with a sense of urgency and dedication to the success of the operation.
The successful candidate will be required to carry a BlackBerry and be available when necessary.
Minimum Qualifications:
High School Diploma; Post-Secondary education in an Aviation related or Management program would be an asset.
3-5 years of previous management experience.
Ability to lead coach and motivate staff.
Strong written and verbal communication skills.
Strong knowledge of all MS Office programs.
Organizational and time management skills.
Ability to obtain a Restricted Area Identity Card (RAIC).
Ability to multi-task in a fast paced and noisy environment.
Basic accounting/general math skills.
Must possess a valid Drivers License.
Ability to work with minimal supervision.
Trained in WHMIS SMS First Aid Weight & Balance Dangerous Goods and relevant Health & Safety courses.
Important to Know:
Cargojet is an equal opportunity employer. We thank you for your interest. Only those candidates selected for an interview will be contacted.
We are committed to providing accommodations for persons with disabilities. If you require accommodation we will work with you to meet your needs.
At Cargojet we make safety the highest priority. Because of this priority and as we operate in a safety-sensitive environment we require all employees to abstain from consuming Cannabis in and outside of the workplace. This is a critical element of our drug and alcohol policy that all employees must comply with at all times.
* Please note that you must meet the minimum qualifications in order to be considered for this role*
Required Experience:
Manager
Employment Type
Full-Time
