Configuration Management Analyst

Leidos a leading defense intelligence and technology company is seeking a full-time motivated Configuration Management (CM) Analyst to join our Digital Modernization Group on the Global Solutions Management Operations II (GSM-O II) contract at Scott AFB IL. As part of our team youll contribute to the operations sustainment and defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) supporting the Defense Information Systems Agency (DISA).

Your Opportunity:

Were seeking driven and capable candidates to join our GSM-O team! As a CM Analyst on our Operational Engineering team you will directly support network operations and engineering functions contributing to the reliability and security of critical communication infrastructure.

What Youll Do:

• Maintain the configuration management plan that outlines the processes standards and tools used for managing configurations across our diverse DoD network
• Support the change management process by participating in requesting evaluating approving and implementing changes to the configuration items (CIs) such as servers routers and circuit data.
• Ensure all CIs are properly labeled and identified in the Configuration Management Database (CMDB)
• Receive track and analyze change requests (CRs) in our Service Now environment ensuring proper documentation and approvals
• Monitor the progress of approved changes to ensure they are implemented correctly
• Independently conduct periodic audits of CIs to verify they conform to the established baseline and standards
• Identify document and report discrepancies between the auto-discovered configurations and documented configurations
• Prepare and present audit reports to management highlighting key findings and corrective recommendations
• Contribute with development and maintenance of Service Now dashboards representing baseline CIs across DISN
• Assist with process documents to ensure documentation stays current and reflect best practices
• Contribute to the development and improvement of CM processes and procedures

What Youll Bring (required):

• Bachelors degree in Computer Science Information Technology or a related field.
• 1-3 years of experience in Configuration Management or a related IT field.
• Experience using Service Now to track and manage change requests (1 year desired)
• Solid understanding of networking concepts.
• Familiarity with IT service management frameworks (e.g. ITIL).
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Experience with Microsoft Office Suite (Word Excel PowerPoint).
• Experience using ServiceNow to track and manage change requests
• Ability to obtain a secret DoD security clearance prior to start date (Leidos sponsorship provided).
• Must be a U.S Citizen.
• Geographic requirement: This position is based on-site at Scott AFB Illinois. All work must be performed on site.

What We Want (desired):

• Commitment to obtaining Security certification (or equivalent DoD 8570 IAT II certification) within a specified timeframe.
• ITIL Foundation Certification.
• Solid understanding of IT principles programming fundamentals and networking concepts (OSI Model Python Ansible Yang HTML/XML VBA SQL Unix/Linux Bash SED/AWK).
• Experience administering and customizing ServiceNow CMDB dashboards and reports.
• Experience with administering configuration management databases.

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

Original Posting:

Pay Range:

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.