Senior Client Manager AMS

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

Description

We are searching for a talented Senior Client Manager to join our Amsterdam studio.

...have you worked in the worlds best agencies

...do you have outstanding FMCG client management experience working with global brands

...are you ready to level up

If this sounds like you wed love to hear from you!

ABOUT US:

400 strong global brand agency

100% independent

27 years young

8 studios around the world

Offering unrivalled creativity at global scale Bulletproof is the worlds largest independent brand agency. Across eight studios 400 liked-minded individuals create desire through disruption delivering Growth Standout and Fandom for our clients. Truly independent we pride ourselves on shunning convention and getting sh*t done; above all we march to the beat of our own drum.

As a business we blur the lines between insight innovation strategy design digital and environmental; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD

We believe in the power of creativity to influence human behaviour affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE

We celebrate human connectivity and culture and believe diversity delivers richer deeper thinking with an infectious energy.

WE BELIEVE NAÏVEity breeds brilliance

We believe remaining relentlessly curious and open to new possibilities leads to purer more interesting and uncharted creative solutions.

ABOUT YOU:

As a Senior Client Manager you will work as part of the client services team supporting and in partnership with a Client Director and the Head of Client Services. You will be responsible for the successful day-to-day running of projects whilst building strong relationships with clients and team members alike.

Your main duties and responsibilities will include:

CLIENT FACING

Organising and attending client meetings; creating and leading presentations with precision and confidence
Being the key agency lead across a number of levels and brands building trusted and collaborative partnerships with clients
Managing difficult conversations and challenges with confidence and grace
Being responsive to client needs and requests identifying where opportunities lie to exceed expectations
Being flexible and adaptable to circumstances proposing solutions with ease
Negotiating fee and timing discussions with the support of senior team members
Overseeing the timely distribution of agendas contact reports status reports timelines and other client facing documentation
Confidently presenting and discussing briefs feedback proposals and financials with a client team
Having an understanding of our offering and articulating it fluently to clients at every level
Using your understanding of the clients and industry to identify opportunities to proactively unlock new conversations
Organising and contributing ideas to client entertainment to surprise and delight

WITHIN THE CLIENT SERVICES TEAM

Reporting into your Client Director and/or the Head of Client Services on a day-to-day basis whilst working with and supporting the wider team as required
Managing the delivery of design projects and workflow ensuring work is completed to the highest standard to meet client timelines and budgets
Leading and overseeing the day-to-day project deliverables from the initial briefing through the artwork process recognising when to elevate any issues
Developing and managing project timelines and detailed proposals which are realistic and effectively meet our clients needs
Working with a Client Manager to ensure Screendragon is up to date and accurate
Taking responsibility for the weekly management of billings forecasting and client purchase orders
Strategically contributing to brief content audits presentations and pitches
Learning from the Client Directors and Head of Client Services to grow client relationships and broaden your understanding of the client service discipline
Managing the training and development of a Client Executive and Client Manager where required

Requirements

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below we could be a perfect match!

A keen can-do attitude
A fresh perspective and an entrepreneurial spirit
Ability to forge strong relationships through excellent interpersonal skills
Resourceful and capable in identifying leveraging and building opportunities and client relationships
Exceptional attention to detail and communication skills both written and verbal
Well informed and reliable; able to foresee potential problems and propose solutions
Possess big picture thinking yet also understands the importance of attention to detail and the smooth running of projects
Ability to remain positive and calm under pressure in our fast-paced working environment
Ability to successfully prioritise and manage multiple tasks and projects at any one time
Demonstrate a clear understanding of the design industry with a willingness to continue learning

In line with our three core beliefs were looking for people that share our community spirit and are curious enough to question the status quo. Could this be you If so apply below!

Benefits

Competitive benefits package

Required Experience:

Manager

DescriptionWe are searching for a talented Senior Client Manager to join our Amsterdam studio....have you worked in the worlds best agencies...do you have outstanding FMCG client management experience working with global brands...are you ready to level up If this sounds like you wed love to hear fro...