Clinical Program Manager Behavioral Health
Clinical Program Manager Behavioral Health
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Job Description
Schedule: Full time
Your experience matters
How youll contribute
A Clinical Program Managerwho excels in this role:
- Follows the operational guidelines set forth for assigned programs including child/adolescent military and other specialty programs
- Provides oversight to all staff and provides feedback through the performance evaluation process and if necessary through counseling and/or corrective action
- Communicates with the Director of OP or DCS on an ongoing basis any issues with programming staffing marketing and business issues
- Oversees and completes chart audits communicates with the treatment team to ensure chart compliance
- Interfaces with others to ensure completion of physician follow ups from CPE and other regulatory requirements
- Oversees quality assurance requirements and reviews patient satisfaction forms to ensure safety regulatory requirements and parents perception of the treatment program
- Maintain a positive working relationship with referral sources community agencies and organizations
- Interfaces with the Medical Director to review clinical programs and concerns from patients/parents/managed care etc.
- Ensures that all interventions (individual group and family therapy) are performed and documented according to professional clinical standards
- Oversee the programs transportation program ensuring compliance with regulations and internal policy and procedure
- Actively participates in the compliant resolution process as needed
- Assists with scheduling and coverage as it relates to staffing needs
- Oversees therapists to make sure required scales and assessments are conducted per policy including the following as applicable: Columbia Basis 32 CABA and Patient Satisfaction Surveys Ensures that clarification of the therapeutic role and treatment plan with the patient and family is completed and reviewed by each therapist
- Trains mentors and supervisors departmental therapists Collaborates with hospital/facility departments to ensure seamless care the identification of access barriers and compliant resolutions to the barriers Monitors patients for safety
- Conducts drug screens as necessary with the assistance of the outpatient nurse
- Conducts individual group and family therapy sessions to educate patients regarding psychological emotional or substance use problems
- Demonstrates the ability to actively engage patients in a group setting fostering group discussions and leading the group in a therapeutic manner
- Actively participates in creating and revising the group programming schedule
- Offers tools and resources to conduct group therapy
- Oversee the appropriateness and timeliness of patient discharge transition and after-care plans
- Uses evaluative techniques to develop and implements therapeutic treatment
- Provides family session counseling to ensure appropriate communication and involvement of family members and support groups
- Actively communicates with clients families and outside referral sources functioning within the scope of HIPAA and 42 CFR Part 2
- Demonstrates proactive communication with those involved with the patients treatment documenting all correspondence held with patients and other stakeholders
- Displays heavy involvement in treatment planning for patients
- Works with patients to achieve treatment plan goals and accurate documents progress
- Demonstrates initiative to revise the treatment plan to create new goals for patients if appropriate
- Ongoing and consistent collaboration with the interdisciplinary team including physicians utilization review and nursing staff members
- Demonstrates active communication with team members
- Demonstrates the ability to work with the utilization review department
- Ensures communication with UR on length of stay and treatment of patients
- Creates thorough discharge plans with clients that meets the clients after-care needs
- Ensures both patient and appropriate family members or referral sources have appropriate paperwork in a timely manner after discharge to ensure continuum of care
- Demonstrates appropriate crisis intervention and de-escalation skills
- Act as members of the team when a crisis occurs assisting others to ensure patient safety
- Effectively communicates to UR on treatment and LOS issues supporting in UR functions/authorizations/denials as needed and requested
- Completes accurate assessments of patients utilizing clinical skills
- Completes admission assessments and intake paperwork when needed to support the care coordination department
- Answers crisis calls when necessary assist in creating therapeutic treatment skills and support groups of patients
- Completes all documentation in a professional and appropriate manner ensuring it is submitted timely
- Displays a thorough knowledge of confidentiality
- Completes releases appropriately
- Demonstrates knowledge of HIPAA and 42 CFR Part 2 regulations and abide by those standards
- Actively participate in the therapists discharge planning needs
- As directed creates appointments starts follow up care process and completes interfacing with organizations
- Enacts the code system per company policy and training
- Completes accurate assessments of patients utilizing clinical skills
- Assists care coordination department as requested
- Other responsibilities as assigned by leadership
What were looking for
Applicants should have a Masters Degree in Social Work/Counseling or equivalent. Additional requirements include:
Current Clinical Social Work as required by state regulations
CPR and De-escalation Training within 30 days
Previous experience in an outpatient partial hospital program and or IP preferred. A knowledge of psychiatric and chemical dependency treatment principles required
Why join us
We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:
Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.
Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.
Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.
Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
Professional Development:Ongoing learning and career advancement opportunities.
More about Carrollton Springs
Carrollton Springs is a 78-bed behavioral health hospitaloffering exceptional care to the Carrollton TX community.
EEOC Statement
Carrollton Springsis an Equal Opportunity Employer.Carrollton Springs iscommitted to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Required Experience:
Manager
Employment Type
Full-Time
