Calaim Case Manager

Title: Cal Aim Case Manager

Regular Full Time: 40 hrs./week (SundayThursday 3:00 PM11:30 PM)

Days off: Friday & Saturday

Hourly rate: $28 - $30/hr. DOE

Reports To: Senior Program Director/Program Manager

Start Date: Open until filled

The Opportunity

Homeward Bound of Marin is a dynamic nonprofit agency working to end homelessness in Marin County through affordable housing development supportive services job training and social enterprise. With a 50-year history of impact and strong community partnerships we are positioned for continued growth.

We are seeking a Cal Aim Case Manager to deliver supportive housing-focused services to individuals experiencing homelessness. This position plays a vital role in supporting clients through case management housing navigation and connection to health and social services while also supporting the team in an administrative capacity.

If you have a heart for supporting individuals who are focused on personal growth wed love to hear from you.

The Ideal Candidate

Our ideal candidate is:

• Mission-driven collaborative and able to work independently.
• A self-starter who takes initiative while maintaining strong professional boundaries.
• Experienced in case management with under-resourced populations especially those experiencing homelessness.
• Skilled at organization documentation and data entry with strong communication abilities.

Responsibilities

Case Management & Client Support

• Manage a caseload of 68 shelter clients.
• Conduct weekly case management meetings and document housing plans and goals.
• Support clients with physical and mental health needs.
• Develop and maintain individualized care plans and notes to meet program and funding compliance.
• Provide crisis management support for both shelter and housing participants.

Program & Data Management

• Enter and track client data in HMIS and Cal Aim systems.
• Monitor and document program outcome measures and generate required reports.
• Support the Sr. Program Director with Cal Aim processes including:
• Data collection spreadsheets and reporting.
• Billing treatment authorization requests and follow-ups.
• Running HMIS reports for accuracy and data quality.
• Collaborating with staff to improve data completeness.
• Support with monthly audits.
• Prepare program transfers daily rosters and other key reports.
• Ensure data security and confidentiality.

Teamwork & Communication

• Actively participate in weekly program staff meetings monthly all-staff meetings trainings and weekly supervision.
• Report program client and facility needs promptly.
• Maintain open respectful and collaborative relationships with colleagues clients and community partners.
• Uphold confidentiality boundaries and an attitude of compassionate service.

Communication:

• Ability to read and interpret professional materials and regulations.
• Strong writing skills for reports correspondence and procedure manuals.
• Ability to present information effectively and respond to questions from groups or individuals.

Minimum Qualifications/Requirements

Education or Training Equivalent To:

Minimum Years of Additional Related Experience:

• 3 years of experience working with under-resourced/low-income populations; direct experience with homelessness preferred.
• Experience in residential or housing programs.
• Strong documentation and case file management skills; experience with databases such as Salesforce Apricot HMIS or Cal Aim.
• Working knowledge of SSI/SSDI/SDI benefits.
• Familiarity with harm reduction mental health life skills money management and basic math.
• Proficiency with Microsoft Office Suite.
• Spanish bilingual highly desirable.

Physical Requirements:

• Ability to sit and use a computer mouse keyboard and monitor.
• Ability to stoop crouch kneel and/or crawl on occasion.

Equal Opportunity

Homeward Bound is an equal opportunity employer. We stand for justice and equity. We celebrate diversity and we are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff leave of absence compensation benefits and training. It has always been and continues to be Homeward Bounds policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of diverse backgrounds to apply for any open position for which they feel qualified.

Background Checks

Homeward Bound is committed to providing safe and productive working learning and living environments for our staff and clients. To achieve that goal we conduct background investigations for all final candidates being considered for employment. Background checks may include but are not limited to criminal history national sex offender search and motor vehicle history.

Competitive Benefits

• 100 % Employer Paid Medical Dental and Vision Insurance
• Discretionary 403 B match
• 2.5 weeks vacation
• 12 paid holidays
• 12 Sick days annually
• Employee Assistance Program
• Free lunch at Admin Site and more
• Comprehensive list provided at offer

To Apply

Send resumes to: with the position in the subject.

*Compensation with a competitive benefits package which includes 100% employer paid medical vision and dental insurance 2.5 weeks vacation and access to a 403b retirement plan. Under California law Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience skills knowledge abilities education licensure and certifications analysis of internal equity and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.