Business Process Analyst NBS

Lincoln, NE - USA

Yearly Salary: $ 75000 - 90000

Posted on: 28-09-2025

Vacancies: 1 Vacancy

Job Summary

Nelnet Business Services (NBS) a division of Nelnet Inc. provides payment technology education services and learning management solutions to education and faith-based organizations serving more than 1300 higher education institutions 11500 K-12 schools 3500 churches and millions of individual students families and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company the perks at NBS go beyond our benefits package. Youre part of a community invested in you as an individual and united by our mission to create opportunities for people where they live learn and work.

The Business Process Analyst is responsible for examining documenting and optimizing business processes across the organization. This role involves leveraging expertise in process improvement methodologies conducting cost-benefit analyses of tools with high ROI potential and effectively presenting findings to stakeholders. Utilization of AI technologies and automation tools is key to enhancing operational efficiencies.

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates living within 30 miles of an office location to work remotely for part of the week while also fostering collaboration and team connection through in-office presence three days per week.

Please note that we are unable to provide visa sponsorship for this position. To be considered candidates must already be authorized to work in the United States without the need for current or future sponsorship.

JOB RESPONSIBILITIES:

Conduct detailed business process analysis to identify improvement opportunities.
Collaborate with stakeholders to understand business requirements and challenges.
Document current business processes and propose enhancements utilizing tools like process mapping and workflow analysis.
Evaluate and recommend tools and technologies for process improvement conducting cost-benefit analyses to justify investments.
Recommend where AI solutions and automation tools can optimize workflows and reduce operational costs measuring ROI and presenting findings to stakeholders.
Facilitate training sessions for employees on new processes and systems to ensure smooth implementation.
Stay informed about the latest advancements in process improvement methodologies AI trends and automation technologies to drive continuous improvement.

EDUCATION:

Bachelors degree in Business Administration Operations Management or a related field (equivalent experience may substitute).

EXPERIENCE:

2 years of experience as a Business Process Analyst or similar role.

COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

Strong analytical and problem-solving skills.
Excellent communication and presentation abilities.
Proficient with process mapping and workflow analysis tools.
Knowledge of AI applications and automation technologies.
Familiarity with change management and lean process principles data-driven methodologies and tools preferred.

Preferred Certifications
Certifications such as CBPP CBAP Six Sigma Green/Black Belt PMI-PBA or Lean Certification are considered a plus. While not required they demonstrate added expertise in process analysis improvement methodologies and stakeholder engagement.

Pay range is $75000.00-$90000.00 annually depending on experience.

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Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.

Nelnet is a Drug Free and Tobacco Free Workplace.

Required Experience: