Technical Implementation Specialist
Technical Implementation Specialist
Posted on :
28-09-2025
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1 Vacancy
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Job Description
Technical Implementation Specialist
ABOUT ODAIA
ODAIA works with pharma commercial teams to grow their brands and engage with the right healthcare professionals (HCPs) at the right time. ODAIAs SaaS AI platform turns complex data into personalized insights enabling commercial teams to understand their customers - (HCPs) predict prescribing behaviors and make informed decisions that bring therapies to patients faster.
ODAIAns (what we call ourselves) are inspired to reinvent the future of how non-technical people leverage data in their day-to-day lives. We are passionate about solving complex problems in data AI engineering design and product so our customers dont have to. We live by the notion that simplicity is the ultimate sophistication; and making simplicity scalable is an even bigger challenge. Thats why we have a crazy talented team led by serial entrepreneurs tech veterans and life sciences experts.
To learn more visit .
OUR MISSION
Reducing patients time to therapy by facilitating meaningful interactions with healthcare providers through human-centric software powered by AI.
WHATS ON OFFER
As a Technical Implementation Specialist reporting to the Manager Technical Implementations you will play a critical role in configuring and implementing our AI-driven platform to enable our customers success. You will partner closely with the professional services team throughout the entirety of the customer lifecycle and be responsible for managing all data-related activities. The ideal candidate will have strong technical fluency - especially in data analysis querying and ETL.
WHAT YOU WILL DO
WHAT YOU BRING
WHAT WE OFFER
We are a remote first company with employees in both Canada and the US. Our office hub is located downtown Toronto. Team building communication and social connectivity are important and we support this with virtual and in-person collaborative work sessions team meetings and socials.
EMPLOYMENT VERIFICATION
Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.
DIVERSITY EQUITY & INCLUSION
ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included valued respected and heard. We are committed to creating a diverse workplace and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status disability status or any other characteristics protected by local laws regulations or ordinances.
ACCOMMODATIONS AND ACCESSIBILITY
Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at emailprotected.
ABOUT ODAIA
ODAIA noun
odaia oh-day-yeah
An Ancient Greek word referring to tools of the trade.
ODAIA works with pharma commercial teams to grow their brands and engage with the right healthcare professionals (HCPs) at the right time. ODAIAs SaaS AI platform turns complex data into personalized insights enabling commercial teams to understand their customers - (HCPs) predict prescribing behaviors and make informed decisions that bring therapies to patients faster.
ODAIAns (what we call ourselves) are inspired to reinvent the future of how non-technical people leverage data in their day-to-day lives. We are passionate about solving complex problems in data AI engineering design and product so our customers dont have to. We live by the notion that simplicity is the ultimate sophistication; and making simplicity scalable is an even bigger challenge. Thats why we have a crazy talented team led by serial entrepreneurs tech veterans and life sciences experts.
To learn more visit .
OUR MISSION
Reducing patients time to therapy by facilitating meaningful interactions with healthcare providers through human-centric software powered by AI.
WHATS ON OFFER
As a Technical Implementation Specialist reporting to the Manager Technical Implementations you will play a critical role in configuring and implementing our AI-driven platform to enable our customers success. You will partner closely with the professional services team throughout the entirety of the customer lifecycle and be responsible for managing all data-related activities. The ideal candidate will have strong technical fluency - especially in data analysis querying and ETL.
WHAT YOU WILL DO
- Work directly with our customers to discover data assets and work to integrate them into our platform
- Collaborate with customers and internal teams to define technical requirements for implementations
- Configure our platform to meet the needs of the customer
- Build automated ETL workflows to enable repeatable and high quality data ingestion
- Utilize modern data tools like PySpark and Snowflake to explore and troubleshoot issues with ETL data ingestion or system configuration
- Utilize our platform to ensure smooth weekly data deliveries
- Continuously seek opportunities to enhance system processes and drive scalability
- Configure and deploy solutions that integrate with customers existing systems ensuring seamless data flow and functionality
- Lead troubleshooting efforts during implementation phases to resolve technical challenges
- Uphold security protocols to protect data integrity and comply with industry standards
WHAT YOU BRING
- Required Experience with data migration and ETL tools
- Required Experience utilizing large data technologies such as PySpark and Snowflake
- Knowledge of APIs and integration frameworks
- Familiarity with industry-specific tools (e.g. Veeva Vault Salesforce) and standards
- Technical skills:
- Required Strong proficiency in programming (e.g. Python SQL) database management and cloud platforms (e.g. AWS)
- Additional skills:
- Excellent communication and interpersonal skills to work effectively with technical and non-technical stakeholders
- Strong problem-solving skills and a customer-centric mindset
WHAT WE OFFER
- A strong values based culture we Ignite Innovation Own It and Stand Together
- A high calibre remote - first team
- Tremendous growth and unique learning opportunities working within a fast paced growing scale-up environment
- A large amount of ownership and autonomy for managing things directly
- No waiting period for medical and dental benefits enrollment
- Flexible working hours focusing on what we achieve and not the number of hours we clock
- A flexible vacation policy
- Stock option grants
- Career development opportunities
- Virtual and in person socials and team meetings
We are a remote first company with employees in both Canada and the US. Our office hub is located downtown Toronto. Team building communication and social connectivity are important and we support this with virtual and in-person collaborative work sessions team meetings and socials.
EMPLOYMENT VERIFICATION
Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.
DIVERSITY EQUITY & INCLUSION
ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included valued respected and heard. We are committed to creating a diverse workplace and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status parental status veteran status disability status or any other characteristics protected by local laws regulations or ordinances.
ACCOMMODATIONS AND ACCESSIBILITY
Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at emailprotected.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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