Travel Consultant
Travel Consultant
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Job Description
Job Title: Travel Consultant (Danish-speaking)
Location: Riga Latvia (Remote work option available)
Start Date: 17 November 2025
About the Role
We are looking for a customer-focused Danish-speaking Travel Consultant to join our dynamic this role you will provide professional travel advice and support to customers ensuring exceptional service and efficient resolution of inquiries.
You will be responsible for assisting Danish-speaking travelers with bookings itinerary changes and general travel-related queries while also maintaining a high standard of communication in English when required.
Key Responsibilities
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Handle incoming calls emails and chat inquiries from Danish-speaking customers.
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Assist with travel bookings ticket changes cancellations and general inquiries.
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Provide accurate information regarding schedules fares policies and travel documentation.
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Ensure a high level of customer satisfaction by resolving issues quickly and effectively.
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Collaborate with international colleagues and maintain accurate records in internal systems.
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Work flexibly within the operating hours of:
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MonFri: 09:0020:00
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SatSun: 10:0019:00
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365 days a year (bank holidays paid double).
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Requirements
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Language Skills:
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Native or C1/C2 level in Danish (spoken & written).
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At least B2 level in English (spoken & written).
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Previous customer service travel or call center experience is an advantage.
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Strong communication problem-solving and multitasking skills.
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Ability to work independently in a fast-paced multicultural environment.
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For candidates relocating from abroad:
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Must confirm Yes I will be moving on my own or I dont need relocation support.
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What We Offer
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Salary: 1900/month (Latvia & Estonia) plus performance-based bonus of up to 250/month.
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Work model: Remote (based in Latvia or Estonia).
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Paid training and onboarding.
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Competitive benefits package and supportive team environment.
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Bank holiday shifts paid at double rate.
How to Apply
Click to apply or send your English CV to
Employment Type
Full Time
