Role Summary
An office assistant who will act as a secretary and also a customer support staff.
Key Responsibilities
1. Manage office correspondence including emails phone calls and walk-in inquiries
ensuring timely and professional responses.
2. Maintain accurate records files and databases (both physical and electronic) for easy
retrieval and reference.
3. Schedule and coordinate meetings appointments and travel arrangements for
management.
4. Prepare reports letters memos presentations and other documents as required.
5. Greet and assist clients visitors and callers providing information or directing them
to the right person/department.
6. Handle customer inquiries requests and complaints in a courteous and efficient
manner escalating when necessary.
7. Support office operations by monitoring supplies coordinating with vendors and
ensuring a well-organized workspace.
8. Take meeting minutes prepare summaries and follow up on action items to ensure
accountability.
9. Collaborate with different departments to facilitate smooth communication between
staff management and clients.
10. Generate regular reports on office activities customer interactions and support
services to assist management decision-making.
Qualifications
A Bachelors degree or diploma.
A Bachelors degree in BBIT an added advantage.
Role Summary An office assistant who will act as a secretary and also a customer support staff. Key Responsibilities 1. Manage office correspondence including emails phone calls and walk-in inquiries ensuring timely and professional responses. 2. Maintain accurate records files and databases (b...
Role Summary
An office assistant who will act as a secretary and also a customer support staff.
Key Responsibilities
1. Manage office correspondence including emails phone calls and walk-in inquiries
ensuring timely and professional responses.
2. Maintain accurate records files and databases (both physical and electronic) for easy
retrieval and reference.
3. Schedule and coordinate meetings appointments and travel arrangements for
management.
4. Prepare reports letters memos presentations and other documents as required.
5. Greet and assist clients visitors and callers providing information or directing them
to the right person/department.
6. Handle customer inquiries requests and complaints in a courteous and efficient
manner escalating when necessary.
7. Support office operations by monitoring supplies coordinating with vendors and
ensuring a well-organized workspace.
8. Take meeting minutes prepare summaries and follow up on action items to ensure
accountability.
9. Collaborate with different departments to facilitate smooth communication between
staff management and clients.
10. Generate regular reports on office activities customer interactions and support
services to assist management decision-making.
Qualifications
A Bachelors degree or diploma.
A Bachelors degree in BBIT an added advantage.
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