Medical Receptionist

Canberra - Australia

Monthly Salary: $ 70000 - 70000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Winnunga considers that being Aboriginal and/or Torres Strait Islander is a genuine occupation requirement of this position under Section 42 of the Discrimination Act 1991 (ACT).

WORKING WITH VULNERALBLE PEOPLE CHECK (WWVPC)

All people employed at Winnunga are required to provide their WWVPC registration or to carry out a WWVPC pursuant to the Working with Vulnerable People (Background Checking) Act 2011 (ACT).

Were on a mission to transform the health and social outcomes of Aboriginal and Torres Strait Islander peoples. Together we can empower communities to live healthier happier and longer lives. Are you ready to be part of this journey

We are seeking Aboriginal and Torres Strait Islander Medical Reception Staff to work across our multiple reception and call centre areas. On a day-to-day basis these exceptionally professional and committed staff members will be responsible for the following tasks:

greeting our clients and visitors in a welcoming and culturally respectful manner

scheduling confirming and managing our client appointments

managing inbound and outbound calls

maintaining and updating accurate client records

providing administrative support to other clinical and program staff; and

assisting with other general office duties as required.

We are looking for exceptionally empathetic and resilient people who can:

draw on their deep understanding Aboriginal and Torres Strait Islander people communities and cultures to ensure culturally safe interactions

appropriately manage the sensitive information of our clients in line with privacy and confidentiality legislation

communicate clearly in person over the phone and in writing

create a welcoming and professional first impression for our clients

remain patient and calm when dealing with clients in emotional situations.

manage competing priorities effectively with great attention to detail and accuracy

use their sound judgement and common sense in responding to unexpected situations; and

demonstrate integrity and professionalism in every interaction (internal and external).

If this sounds like you and you have a strong desire to directly contribute to closing the health gap for First Nations people we can offer

Salary packaging benefits to increase your take-home pay

Free parking near our premises for a stress-free commute

Free gym membership; and

No weekend or after-hours work

While this role is being offered initially as a 12 month contract there is a high likelihood it will transition to an ongoing/permanent position for the right candidate.

Please submit your CV via the link. Applications will get reviewed as they come in. If you have any further queries please email Suhas at

Required Experience:

Winnunga considers that being Aboriginal and/or Torres Strait Islander is a genuine occupation requirement of this position under Section 42 of the Discrimination Act 1991 (ACT).WORKING WITH VULNERALBLE PEOPLE CHECK (WWVPC)All people employed at Winnunga are required to provide their WWVPC registrat...