Housing Inspections Supervisor

THERES NO PLACE LIKE HOM

As a national leader in housing assistance programs HOM Inc. is dedicated to building communities where the promise of home is a reality for everyone because we believe individuals families and communities are safer healthier and stronger when everyone has a home. Whether ending homelessness through housing assistance guiding new landlords and property owners through the financial benefits of our programs or advocating among local leaders for increased funding and supportive services our HOM team engages in meaningful work that advances our mission of ending homelessness in Arizona through housing.

Honored as a Top Companies to Work for in Arizona HOM provides opportunities to make an impact alongside generous pay benefits work/life balance and PTO among many other great perks. If youre passionate about making a difference in our communities theres no place like HOM.

If you would describe yourself as diligent serious precise and is concerned with rules and accuracy we want to talk to you about joining the HOM team as a Housing Inspections Supervisor.

The Housing Inspections Supervisor is responsible for supervision of Housing Inspectors as well as a Program Support Specialist who provides assistance and support to the Housing Inspections team. Additionally the Housing Inspections Supervisor will assist the Chief Programs Officer in efforts to retain expand and diversify business relationships and opportunities in the community. The Housing Inspections Supervisor has direct supervision of the Housing Inspections Department. The Housing Inspections Supervisor reports directly to the Chief Programs Officer. The Housing Inspections Supervisor is an exempt position with a classification of Executive.

Primary Job Responsibilities:

• Monitor Housing Inspectors performance in data entry in HDS and proper maintenance of files under all contracts.
• Ensure all HQS Inspections and home visits are completed in accordance with program rules HUD guidelines service contracts and company expectations.
• Monitor HQS Inspection paperwork procedures to ensure efficient and accurate delivery of inspection results;
• Evaluate performance of Housing Inspectors to ensure quality of HQS Inspections performed.
• Monitor Program Support Specialists performance in data entry in housing software and proper maintenance of landlord files.
• Ensure compliance with program requirements for unit rent reasonableness eligibility determinations.
• Maintain relations with landlord community through periodic contact via phone written correspondence and in-person visits to properties.
• Monitor participating landlords that have fallen below HOM standards and assist them in corrective action to continue program participation.
• Monitor performance of the Program Support Specialist and oversee participant move-out process is completed in accordance with contract requirements.
• Oversee completion of damage and vacancy loss claims.
• Coordinate with Supportive Housing Programs Supervisors and CPO to complete bi-annual SEMAP audit and scoring for Mainstream Program.
• Advocacy for program participants in community.
• Provide coverage for Inspectors and Owner/Program Support Specialists as needed to ensure the highest level of customer care including coverage for extended vacations/absences.

Administrative Duties

• Recruiting hiring and termination of Housing Inspections staff with guidance from CPO.
• Evaluate staff regularly and provide praise and discipline as appropriate.
• Conduct annual performance reviews and provide compensation recommendations to CPO.
• Provide recommendations for continued development of personnel policies.
• Liaise with contract agencies and resolve service concerns as directed by CPO.
• Cultivate relationships with other housing service agencies social service agencies and industry organizations (ie: Other PHAs NAHRO AHC ADOH etc.)
• Remain current and influence when possible industry trends and regulation changes.

Essential Skills:

• Proficiency in Microsoft Office 365 applications including Sharepoint OneDrive Teams Planner Outlook Word Excel etc.
• Strong organizational skills with aptitude for project management and multitasking to manage multiple concurrent projects.
• Working knowledge of fundamentals of EQ and application of EQ in a team environment.
• Proficient in Team Management and Motivation.
• Experience in overcoming Compassion Fatigue.
• Knowledgeable of AZ Residential Landlord & Tenant Act.
• Ability to present and maintain professional interactions with team members community organizations and partner organizations via written verbal and in-person communications.
• Demonstrated high level of skill with interpersonal relationships and communication.
• Strong sense of ownership of work processes and outcomes.
• Excellent people skills and the proven ability to work well with a wide range of personalities.
• Ability to think strategically and tactically to accomplish goals.
• Ability to manage change while working as part of a team.
• Problem solver with the ability to adapt to unexpected challenges.

Other Skills and Requirements:

• Team Member will have unrestricted access to sensitive information that may include PII and PHI which requires adherence to HOM Security and Privacy Policies.
• Team Member may use or disclose PII or PHI through the course of their Financial and Human Resources duties listed above. All use and disclosure is subject to procedures outlined in Section 1.10 of the HOM Privacy Policies.
• Demonstration of performance and attributes contained within the four (4) focus areas of HOM Inc.s Competency Model shown below; Emotional Intelligence Expertise Ethics and Excellence.
• Current Arizona Drivers License.
• Current Automobile Insurance.
• Willingness to perform duties as needed or as assigned.

Education and Training:

• Understanding and commitment to Housing First principles in ending homelessness.
• Experience in leading teams in a supervisory or management role.
• Working knowledge of EIV SEMAP and VMS requirements.
• Industry certifications or ability to obtain within (1) one year of hire.
• Associates and/or Bachelors Degree Preferred.

LEARN MORE ABOUT US

Taking care of people is central to our work which is why we offer highly competitive pay and a comprehensive and generous benefits program.

HEALTH

Offering excellent medical dental and vision benefits HOM also provides employee assistance programs for physical and mental well-being.

WELLNESS

Because this is challenging work HOM is committed to providing monthly chair massages employee wellness program events and challenges blood drives and more.

SAVINGS

In addition to competitive pay save for retirement with employer matching and opportunities for financial planning. Other insurance benefits include life disability and accident insurance and more.

BALANCE

Ensuring a healthy balance between work and life is important. Because individual needs for time away from work are diverse we offer generous paid time off (PTO) including 13 paid National holidays.

FUN

At HOM were not afraid of hard work or a good time! To keep our team strong and connected our employee-driven Culture Committee strives to provide engaging opportunities all year round.

Successful candidates will be required to complete a short behavioral and cognitive assessment prior to advancing to an interview.

Drug Free Workplace:

HOM Inc. is a Drug Free Workplace where post offer applicants and employees are subject to testing for drugs and alcohol when criteria is met as outlined in our policies

Equal Opportunity Employer:

HOM Inc. is an Equal Opportunity Employer including disability/vets. HOM Inc. is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over color disability gender identity genetic information military or veteran status national origin race religion sex sexual orientation or any other applicable status protected by state or local law.

If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the Business Operations at

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