Benefits Counselor
Benefits Counselor
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1 Vacancy
Job Description
Job Details
Description
Position Overview:
BenePhilly offers free one-on-one help to enroll Philadelphia residents in public benefit programs. These programs can help you afford some expenses such as prescription drugs health insurance food property taxes heat and other utilities paying for college and disability benefits. The Benefits Counselor provide public benefits education and application assistance to low-income people to help them obtain benefits they and their families need for sustainability and personal growth. The BenePhilly counselor can fill out public benefit applications with you and follow up on the status of your applications. This is a full-time position and is benefits eligible.
Impact Services is a non-profit organization in the Kensington section of Philadelphia visit our website to learn more about us . Impact Services Inc. is an equal opportunity employer and does not discriminate based on race color sex sexual orientation gender identity religion creed national or ethnic origin citizenship status age disability veteran status or any other legally protected class status in its employment practices.
Essential Duties and Responsibilities:
- Conduct outreach to targeted communities as scheduled.
- Work directly with people in active addiction.
- Provide one on one and group education on available public benefit programs (Temporary Assistance for Needy Families (TANF) (Supplemental Nutrition Assistance Program (SNAP/Food Stamps) Earned Income Tax Credit (EITC) Child Tax Credit Health Insurance (CHIP Medicaid Medicare) Low Income Home Energy Assistance Program (LIHEAP) and other benefits and city and state property tax relief eligibility requirements and application process.
- Conduct one-on-one assessment of client need and eligibility for benefit programs.
- Work from multiple locations.
- Collaborate with the citys office of public safety.
- Assist client to apply for needed and eligible benefits including collecting required documents using COMPASS Benefits Bank Prism and other web-based benefit portals; benefits includes federal and state tax preparation.
- Follow-up with clients to ensure that benefits are received and other activities are completed.
- Coordinate services with other activities provided at Impact and the PA CareerLink Northwest Center; participate in special activities and projects as needed.
- Notify Benefits Data Trust when clients are not being served appropriately by state or federal benefits agencies.
- Maintain data and complete reports on all activities as required.
- Attend Impact CareerLink Benefits Data Trust and other meetings as required.
- Other relevant duties as assigned.
Qualifications
Qualifications:
- High School Degree (college degree preferred).
- Minimum of two years of experience working in a human services setting.
- Excellent verbal communication skills and ability to listen effectively and show empathy towards clients.
- Strong knowledge and experience with computer systems; good writing skills.
- Ability to work effectively in a team setting.
- Bilingual in Spanish helpful.
- Knowledge of Philadelphia community-based organizations helpful.
Physical Demands:
- Frequently stand walk sit use hands to finger handle or feel objects tools or equipment reach with hands and arms balance talk or hear. The employee will occasionally climb stairs; stoop kneel crouch or crawl.
- Able to sit at a desk working at a computer workstation keyboarding and performing routine clerical duties.
- Occasionally lift and/or move up to 25 pounds.
- Operate related office equipment and use necessary tools.
- Specific vision abilities required by the job include frequent reading and close vision; distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employment Type
Full-Time
