Top Skills & Years of Experience:
- 3-5 years for the overall Genesys administration/IWD support experience
- Java - Used for building/maintaining routing strategies APIs and integration components in Genesys environment 3-5 years
- JavaScript - Used in web services APIs and Genesys Workspace customizations 3-5 years
- Oracle Database - Writing SQL queries stored procedures and analyzing configuration/reporting data from Genesys DBs 3-5 years