Service Business Operation Leader South Africa
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
The Service Business Operations Leader will drive business processes and own the wing-to-wing P&L for GE HealthCare Services Southern Africa region. He/she will work cross-functionally to drive first class service contract process execution data accuracy billing excellence and P&L productivity.Job Description
- Oversee customer contract management in the Service ERP (contract addition modification & deletion)
- Timely and accurate billing of customers for contract and non-contract services
- Manage data quality in the various Service ERPs/Tools (Installed Base Contracts Warranty)
- Drive Service End of Life processes
- Work with local and regional teams to identify execute and monitor P&L productivity initiatives
- Provide analytical and operational reporting to drive execution of revenues and costs
- Support Finance team during month quarter and year-end financial closing
- Support cash collection through timely resolution of customer invoicing disputes in coordination with Service Sales and Field Service teams
- Follow the GE Healthcare Quality Policy and procedures maintain effective quality systems compliant with applicable norms. Promptly escalate any quality or integrity issues.
- Ensure compliance with regulatory requirements
Qualifications/ Requirements:
- Bachelors degree in Business or related field of study
- Progressive work experience in a business environment
- Demonstrated ability to challenge the status quo and drive process improvement
- Strong analytical and quantitative skills: Ability to clearly link financial results to operational performance drivers generate alternatives and drive positive change
- Excellent verbal and written communication skills
- Strong interpersonal skills
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
Behaviors
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Total Rewards
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
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Additional Information
Relocation Assistance Provided: No
Key Skills
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About Company
As a leading global medical technology and digital solutions innovator, GE Healthcare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence With over 100 years of healthc ... View more
