MLS Data Services Coordinator
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ABOUT LONE WOLF
Were here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents brokers and their consumers. Weve seen a lot of change over the past 30 yearsbut weve been here to support real estate from day one.
With the diverse landscape of the real estate industry we want diverse talent! We want to celebrate each others individuality and embrace our differences to enrich our commonalities and relationships throughout our organization and we want you to be a part of that.
JOB SUMMARY:
Were looking for a Data Services Coordinator to support our MLS Data Services this role youll manage incoming Salesforce cases translate them into Jira tickets and ensure theyre tracked through resolution. Youll be the key point of contact for keeping stakeholders informed and workflows running smoothly.
What Youll Do:
- Intake and triage Salesforce cases into actionable Jira tickets
- Ensures accurate case-to-ticket translation
- Assign tickets to the right product lines and teams
- Monitor ticket/case progress providing updates and escalating when needed
- Keep stakeholders informed with timely communication on status and timelines
- Contribute to improving workflows and reporting processes
What Were Looking For:
- Proficient in Microsoft Office Suite (Word Excel PowerPoint; SharePoint experience a plus)
- 12 years experience with Salesforce Jira or similar systems
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Ability to manage multiple priorities in a dynamic environment
Required Experience:
IC
Key Skills
- Electro Mechanical
- Instrument Maintenance
- Adobe Dreamweaver
- Document Control Management
- E-Commerce
About Company
At Lone Wolf Technologies, our goal is to provide the backbone for real estate brokerages across North America. The Complete Enterprise Solution is more than just a product. It’s a plan to drive your business, from infrastructure to user experience and ultimately a healthy, profita ... View more
