Aftermarket Growth Specialist
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are looking for a skilled and proactive Aftermarket Growth Specialist to drive revenue growth profitability and customer dedication from the companys installed base. This role focuses on improving the lifetime value of existing customers through service contracts spare parts upgrades retrofits and digital solutions. The position requires a strong balance of commercial savvy customer relationship management and cross-functional collaboration with service sales and product teams. The ideal candidate will be technically proficient customer-focused and results driven.
- Implement sales strategy to grow aftermarket revenue through upselling cross-selling and contract renewals.
- Build and maintain strong customer relationships to improve satisfaction loyalty and identify growth opportunities.
- Analyze customer data and equipment lifecycle to proactively propose valuable solutions and preventive maintenance.
- Collaborate with channel partners product teams and service operations to develop and deliver aftermarket products and services.
- Drive alignment with lifecycle service programs including long-term agreements shutdowns and commissioning.
- Use digital platforms (CRM analytics) to supervise performance segment customers and identify sales opportunities.
- Partner with sales leadership on pricing promotions and strategy while providing customer insights for future offerings.
- Define track and report critical metrics and forecasts; continuously improve aftermarket processes and customer engagement.
- You carefully consider all relevant factors and use appropriate decision-making criteria and principles.
- You provide timely and helpful information to individuals across the organization.
- You create competitive and breakthrough strategies that show a clear connection between vision and action.
- You respond effectively to the reactions and positions of others.
- You achieve gained trust and support of others.
- Bachelors degree in Business Engineering or related field
- 2-5 years of experience in selling/servicing actuators aftermarket sales or proven hands-on experience with electromechanical systems motors and/or controllers ideally in industrial equipment manufacturing or Oil & Gas
- Strong commercial and analytical skills with a track record of delivering revenue growth
- Experience with CRM systems service management tools and data analytics.
- Growth-minded individual with strong selling execution and results oriented focus
- Validated ability to collaborate influence and implement across matrixed regional service teams
- MBA
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Learn more about ourCulture & Values.
Required Experience:
IC
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
