Program Lead (Administrative AnalystSpecialist Exempt III) College of Professional and Global Education

**SFSU Internal Applicants Only**

Working Title

Program Lead

SF StateUniversity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition National origin sex sexual orientation covered veteran status or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF States policy prohibiting discrimination and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination Harassment and Retaliation Administrator by calling or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a designated position in the California State Universitys Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

College of Professional & Global Education

Appointment Type

This is a one-year probationary position.

Time Base

Full-Time (1.0)

Work Schedule

Monday through Friday 8:00 AM to 5:00 PM

Anticipated Hiring Range

$6970.00 - $7319.00 Per Month ($83640.00 - $87828.00 Annually)

Salary is commensurate with experience.

Position Summary

The Program Lead oversees the daily operations of a portfolio of programs primarily for international students. Responsibilities include oversight of program financials curriculum enrollment management marketing staff teacher and faculty hiring and student services. The Program Lead will also collaborate with other staff to support additional programs as needed.

The Program Lead reports to the Assistant Dean College of Professional & Global Education and may provide lead work direction to staff members and part-time English language teachers.

Position Information

Program Operations

• Assist with financial reporting including assistance with annual program budgets monitoring revenues adjusting expenses payments to faculty and agents
• Develop and monitor and maintain standard operating procedures for all programs
• Process student assistant and faculty appointment letters and payroll requests
• Coordinate and lead meetings
• Schedule classrooms and teaching assignments
• Oversee learning assessment of students
• Support development and review of curriculum on a regular basis
• Provide workshops for teachers as needed
• Plan orientation commencement and other student events
• Ensure compliance with federal regulations; Interface with DHS USIA DOS and other governmental agencies
• Represent CPaGE at campus-wide international meetings or committee
• Work with campus partners on protocols related to MMR and insurance
• Provide lead work direction to others with accountability for results

Program Development

• Collaborate with academic departments to develop and produce new educational offerings and CPaGE Associate Dean to secure appropriate campus approvals.
• Manage existing intensive English custom training programs
• Create and implement assessment measures to ensure delivery of a high-quality product
• Develop relationships with outside entities or agencies
• Help develop marketing promotional and publicity strategies and events in conjunction with the marketing team including updating marketing information (e.g. website and print)
• Collaborate with recruitment team on recruitment activities
• Promote CGE in relevant professional networks

Student Support

• Collaborate with CPaGE Assistant Dean to support student retention and matriculation to state-support programs.
• Liaise with faculty and administrators from colleges on programmatic and student issues
• Liaise with support units on campus to ensure students receive appropriate services (e.g. Student Health Center Counseling and Psychological Services Mashouf Wellness Center Disability Programs and Resource center Career Services etc.)
• Collaborate with housing coordinator on housing arrangements for students and groups
• Act as a resource and support advising staff to mitigate any crisis or complex student issues E
• Assist advising team to counsel students through course selection

Other duties as assigned

Minimum Qualifications

• Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles practices and methods. This foundation would normally be obtained through a bachelors degree and/or equivalent training and administrative work experience involving study analysis and/or evaluation leading to the development or improvement of administrative policies procedures practices or programs.

Preferred Qualifications

• Masters degree in Education (TESOL Higher Education Administration International Education Student Affairs etc.) counseling or a related field
• Experience managing non-degree revenue generating programs
• Experience managing an Intensive English Program
• Experience in program development
• Experience in planning classes and curriculum for higher extended education programs including developing resources assist budgets marketing plans and liaison with the community
• Experience in classroom teaching developing curricula planning and administering continuing education programs for international students
• Ability to interpret and apply university program and immigration rules and regulations
• Experience working in a collective bargaining environment
• Knowledge of California State University and University policies and procedures
• Comprehensive knowledge of and experience with international students linguistic academic and cultural needs
• Ability to effectively supervise the work of others
• Ability to advise students individually and in groups on routine matters where required
• Ability to gather and analyze data
• Strong organizational and program planning skills
• Strong interpersonal skills
• Ability to speak Mandarin Japanese Korean Spanish Arabic or other language
• Demonstrated involvement in relevant professional associations (NAFSA BAPIER etc.)

Environmental/Physical/Special

Ability to work occasional evening and weekend hours will be required.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Lifes Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues students and the customers we serve.

We offer a competitive compensation package that includes Medical Dental Vision Pension 401k Healthcare Savings Account Life Insurance Disability Insurance Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program all geared towards the Universitys commitment to attract motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants currently in bargaining units 2 5 7 and 9 are given hiring preference.

Additional Information

**SFSU Internal Applicants Only**

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework all work is expected to be performed in the state of California and this position is assigned to on-campus operations.

CSU strongly encourages faculty staff and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at .

Please note that this position position requirements application deadline and/or any other component of this position is subject to change or cancellation at any time.