Sales Support Manager
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Job Location:
Petaling Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
Regional Marketing & Sales Manager APACIn this role you will have the opportunity to adapt and implement sales support strategy for a designated area in accordance with the global support strategy. Each day you will ensure technical and commercial support for internal and external customers. You will also showcase your expertise by overseeing estimations bids and proposals ensuring alignment with ABB standards and targets and leading developing and coaching the Sales Support team.
The work model for the role is: hybrid
This role is contributing to the Smart Building Business.
You will be mainly accountable for:
- Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction.
- Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g. direct sales consortium or channel) for better serving the customer.
- Overseeing the validation of terms and conditions (commercial technical legal and pricing) in each offer; and supporting bid/no bid analyses and decisions.
- Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings product presentations and negotiations with customers.
Qualifications for the role
- Bachelors degree in Engineering Business Marketing or related field with 10 years of experience in sales support customer service or operations and leading a team
- Proficiency in SAP (SD MM CS modules) CRM platforms (e.g. Salesforce) and ERP systems.
- Excellent communication and relationship-building abilities.
- Familiarity with sales process sales strategy and operational functions.
- Ability to manage cross-functional teams and drive continuous improvement.
Whats in it for you
Electrification provides leading electrical distribution and management technologies solutions and services to electrify the world in a safe smart and sustainable way. The portfolio includes medium- and low-voltage electrical components switchgear digital devices enclosures and circuit breakers among others. With our products solutions and services we collaborate with customers to improve power delivery and security enhance energy management efficiency and operational reliability as we seek to achieve a low carbon society. value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Required Experience:
Manager
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Alabbar Enterprises, a Dubai based entity, is the Parent Company for a variety of Retail, F&B and Ecommerce Franchise operations across the Middle East and Asia. Alabbar Enterprises is committed to bringing unique and selective lifestyle experiences and service excellence to our c ... View more
