Manager, Global Technology Governance & Control

Collaborating with our AVP Global Technology Governance & Control our team is the first line of defense in our Global Technology organization passionate about managing risk. We partner with leadership to build a risk culture define strategy and deliver the tools insights and expertise needed to make confident risk-aware decisions. Our work supports the broader Technology and Enterprise strategies and were growing!

Position Responsibilities:

As a Manager in Governance & Control youll have a key role in shaping our risk management practices throughout Global Technology. Your work will be dynamic strategic and future-focused.

Build the Foundations: Help define the methodology and taxonomy for risk and control activities making sure everyone speaks the same risk language.

Spot the Signals: Analyze risk trends support initiatives and recommend smart ways to continuously improve how we manage risk.

AI Adoption: Identify and implement AI use cases to streamline risk control and regulatory processes making our work faster and smarter.

Automate with Purpose: Find opportunities to automate controls prioritize them and coordinate their development and rollout.

Stay Ahead of Regulations: Support regulatory initiatives by assessing current practices identifying gaps and driving remediation plans to completion.

Lead Communities of Practice:

• Third Party Risk Management: Own procedures deliver training track improvements and report performance.

• Standard Change Management: Do the same here keeping things consistent clear and continuously improving.

Keep Us on Track: Contribute to weekly and monthly reporting scorecards dashboards trackers summaries you name it.

Be a Global Voice: Represent the team in global forums leadership meeting and conferences sharing insights and shaping strategy.

Required Qualifications:

Were looking for a sharp strategic problem solver whos passionate about risk and ready to lead. You dont need to check every box but if you bring many of these qualifications and are eager to grow we want to hear from you!

• 35 yearsof progressive experience inTechnology Risk Information Security Operational Risk Business Resiliency orAuditwithin a complex enterprise environment.

• Proven track record inproject management risk strategy execution and cross-functional collaboration.

• University degree or equivalent experience inComputer Science Information Technology Business or a related field.

• Hands-on experience withGRC tools(Archer preferred) and a strong grasp of risk frameworks and control standards.

• Expertise inrisk methodologies control design and audit procedures.

• Exceptionalverbal and written communicationskills you can simplify complexity and tell compelling stories with data.

• Strong analytical approach with the ability toinfluence decisions solve problems creatively and drive continuous improvement.

• Comfortable working acrossglobal time zonesand navigating diverse partner environments.

Leadership & Influence: Inspire confidence guide teams and influence outcomes across all levels.

Stakeholder Engagement: You build trust align priorities and manage expectations with finesse. Accountability: You take ownership and follow through always.

Critical Thinking: You connect dots anticipate risks and think several steps ahead. Strategic Problem Solving: You approach challenges with curiosity creativity and a clear plan.

Collaboration & Inclusion: You thrive in team environments and know how to bring people together to solve complex challenges. You bring people together and create space for diverse perspectives.

Communication: Youre a skilled presenter and facilitator able to tailor your message to any audience.

Execution Excellence: You manage time and priorities like a pro delivering high-quality work in fast-paced settings. Decisiveness: You make informed decisions and own the outcomes.

When you join our team:

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our distributed team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location