QA Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The Quality Analysis / Quality Control Manager is responsible for overseeing the entire quality management system within the manufacturing facility. This role involves developing and implementing quality policies and procedures managing a team of quality professionals and ensuring that products meet or exceed customer expectations. The Quality Manager conducts regular audits reviews quality performance data and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing quality documentation ensuring compliance with industry standards and regulations and reporting on quality performance to senior leadership.

Responsibilities:

Quality Analysis:
Develop and implement quality assurance policies and procedures
Conduct regular audits to identify areas for improvement
Analyze data and make recommendations for process improvements
Ensure compliance with industry standards and regulations
Collaborate with other departments to establish quality goals and objectives
Develop and maintain quality control documentation and records
Train and mentor team members on quality analysis techniques and processes

Quality Control:
Establish and oversee quality control processes and procedures
Conduct inspections and tests on products and materials
Monitor production processes to ensure quality standards are met
Investigate and resolve customer complaints or quality issues
Communicate with suppliers to ensure quality of incoming materials
Develop and implement corrective and preventive actions to address quality issues
Collaborate with production and engineering teams to improve product quality


Team Management:
Lead and manage a team providing guidance feedback and support.
Set goals and KPIs for team members and monitor performance.
Foster a positive and collaborative work environment.
Develop and implement training programs to keep team members updated on trends and strategies.

High Impact Behaviors:
Strategic Decision Making: A manager must be able to assess complex situations consider long-term implications and make decisions that align with the organizations vision and goals. This involves critical thinking foresight and the ability to balance various stakeholders interests.
Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision expectations and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring providing opportunities for professional growth and creating an environment where continuous learning is encouraged and valued.

Qualifications:
Bachelors in Business Administration Supply Chain Management or related field with at least 5 years experience. with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories principles and concepts.
Proven experience in import/export operations with significant supervisory experience.
Expert level understanding of advanced failure analysis techniques.
Strong problem-solving and analytical skills to identify issues and develop effective solutions.
Excellent verbal and written communication skills to report findings and make recommendations.
Strong analytical skills to interpret complex data and translate it into actionable insights.
Proficiency in data analysis tools and software such as Excel Google Analytics and various CRM platforms.
Experience with digital marketing strategies including SEO PPC and SEM campaigns.
Excellent written and verbal communication skills with the ability to present findings clearly and persuasively.
A strategic thinker with a test and learn approach to marketing efforts and process improvements.
Resource Allocation: Allocate personnel tools and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress address challenges and ensure timely delivery of measurable results.

The estimated salary range for this position is $115000 to $125000 plus pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.

#LI-TM1

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.