IT Application Manager for 3rd Party & SaaS
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We offer:
Your Tasks:
- Application Onboarding: Manage the integration of 3rd party applications into the KION world and ensure all important points are considered during the process.
- Incident & Problem Management: Act as a primary point of contact for application-related incidents leading troubleshooting efforts coordinating with support teams and ensuring timely resolution.
- Vendor & License Management: Collaborate with third-party vendors for application support licensing and new feature acquisition. Manage service level agreements (SLAs) and vendor performance and oversee all aspects of software license management to ensure compliance and cost-effectiveness.
- Stakeholder Collaboration: Work closely with business users department heads and other IT teams to understand requirements provide technical guidance and ensure applications meet business needs.
- Documentation & Reporting: Maintain comprehensive documentation for applications including configurations processes and support procedures.
- Budget Management: Contribute to the IT budget planning process specifically for application-related costs licenses and support agreements.
Tasks and Qualifications:
Your Skills
- You have completed an apprenticeship or degree in IT
- Your independent analytical structured working style high willingness to perform and take initiative as well as your enjoyment in solving our customers problems distinguish you
- You demonstrate a high willingness for continuous personal development
- You are empathetic and responsive to the needs of others
- You are interested in other people communicate confidently in English in an international environment
Required Experience:
Manager
Key Skills
- IT Experience
- Project Management Methodology
- Technical Project Management
- Data Collection
- Image Processing
- Waterfall
- ITIL
- Project Management
- Microsoft Project
- Health Information Management
- Epic
- SDLC
About Company
We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.
