Deal Desk & Ops Manager

Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems hospitals and payers use Notable to improve healthcare quality close gaps in patient care drive member enrollment and patient acquisition retention and reimbursement scaling growth without hiring more staff.

We are on a mission to improve the lives of patients staff and clinicians - to improve healthcare for humanity. This isnt just a lofty goal - its something were achieving every single day. When you join Notable you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isnt just a number; its a commitment to creating meaningful change on a massive scale.

Therefore our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives work with the best teammates and have fun achieving great things together.

Role Summary:

The Deal Desk & Ops Manager will serve as a trusted partner to our Sales Finance and Legal teams optimizing how Notable prices scopes and closes complex deals. Reporting to the Head of Strategic Finance youll play a critical role in driving revenue growth pricing optimization and operational excellence as we scale our enterprise business.

Youll own the end-to-end deal lifecycle from pricing strategy to contract design ensuring deals are structured for both customer success and business profitability. Additionally youll partner closely with our Partnerships team to provide analytical support and insights that drive sales performance and forecasting accuracy. This is a high-impact role for someone who thrives at the intersection of strategy analytics and execution in a fast-paced SaaS environment.

What Youll Do:

Deal Desk Leadership:

• Own the end-to-end deal lifecycle from pricing strategy to contract design ensuring deals are structured for customer success and business profitability

• Lead the transition from fixed-fee contracts to usage-based pricing models collaborating closely with Product Finance and Marketing

• Streamline deal approvals and escalation processes to accelerate sales velocity and reduce friction across the contracting lifecycle

• Review and design non-standard contracts to ensure accurate revenue recognition (ASC 606) and compliance with company policies

• Maintain accurate ARR reporting and deal data tracking ensuring smooth handoff to Finance and RevOps teams

• Manage and improve internal pricing and quoting systems; experience with usage tracking platforms (M3ter Orb or similar) a plus

• Develop and deliver training to Sales teams on deal desk policies usage-based pricing and contracting best practices

• Build scalable processes and workflows to support the growing complexity and volume of deals as the business expands

Sales Operations Partnership & Analytics:

• Partner with the Partnerships team to provide data-driven insights on pipeline health conversion rates win rates and sales performance

• Support sales forecasting efforts by contributing analytical modeling scenario planning and data integrity checks

• Collaborate on territory planning and capacity analysis providing financial modeling and recommendations to optimize resource allocation

• Contribute to compensation plan design by analyzing payout scenarios performance metrics and incentive structures

• Support CRM data quality initiatives that impact deal flow reporting accuracy and sales efficiency

Cross-Functional Collaboration:

• Act as the connective tissue between Sales Legal Finance and Product to ensure alignment and operational excellence in every deal

• Partner with Finance on deal pricing revenue recognition and headcount budgeting

• Work closely with the Partnerships team on GTM analytics and strategic sales initiatives

• Provide analytical support for pricing strategy profitability analysis and market trends

What Were Looking For:

• 510 years of experience in Deal Desk Revenue Operations or Finance roles within high-growth B2B SaaS companies

• Proven track record supporting enterprise sales teams on pricing deal structure and contract negotiation

• Deep understanding of SaaS business models including ARR renewals and usage-based pricing

• Expertise in data analysis and modeling using Excel or Google Sheets

• Strong analytical mindset with ability to translate complex data into actionable insights and recommendations

• Strong collaboration skills you know how to partner with Sales Finance Legal and Product to find win-win solutions

• Experience managing CRM and quoting processes in fast-paced sales environments

• Exceptional attention to detail communication and organizational skills

• Bachelors degree in Finance Accounting Economics or a related field

Nice to Have:

• Experience leading the transition from fixed to usage-based pricing in a SaaS environment

• Familiarity with usage tracking systems (e.g. M3ter Orb Zuora)

• Background in healthcare or enterprise B2B SaaS

• Comfort working with large enterprise deal structures and multi-year agreements

• Experience supporting sales forecasting territory planning or compensation analysis

• Exposure to sales operations functions and GTM analytics

• People management experience or interest in mentoring and developing team members

We value in-person collaboration and connection. For Bay Areabased employees this role requires being in our San Mateo office at least three days a week. For remote employees occasional travel to headquarters is expected for company-wide events and onsite gatherings.

Beware of job scam fraudsters! Our recruiters use @ email addresses exclusively. We do not conduct interviews via text or instant message to purchase equipment through us or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer please report it as potential job fraud to law enforcement and contact us here.

Required Experience:

Manager