AT&T Back Office & Technical Supportmumbai
AT&T Back Office & Technical Supportmumbai
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
AT&T Back Office & Technical Support-Require Excellent Spoken English
Job Criteria:
1) Immediate joiners required Should be available to join us in the month of October.
2) Excellent verbal communication skills
3) Minimum 6 months of experience in an international voice process (Tech knowledge required)
4) Ability to handle real-time voice calls.
Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts
Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience)
Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift & responsibilities
Preferred candidate profile
- Excellent English communication skills - both spoken and written
- You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal customer care skills
Key Responsibilities:
- Provide voice chat and email support to customers.
- Troubleshoot devices apps and Wi-Fi connectivity issues.
- Resolve queries with patience accuracy and professionalism.
- Navigate multiple tools and systems with ease.
Collaborate with cross-functional teams to improve customer experience.
Requirements:
- Min. 6 Months or more experience in Customer Service / Technical Support (Voice/Chat/Email).
- Strong communication & interpersonal skills.
- Experience in technical/device troubleshooting.
- Flexible with night shifts & weekends.
- Positive resilient and customer-first attitude.
NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.
Connect asap - Sana @ / Shariq @ / Annet Hr @ /
Kindly share your resume -
Email ID - /
NO HIDDEN CHARGES - Please refer to your friend or job seeker
Employment Type
Full-Time
