AT&T Back Office & Technical Supportmumbai
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Job Location:
Yearly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
AT&T Back Office & Technical Support-Require Excellent Spoken English
Job Criteria:
1) Immediate joiners required Should be available to join us in the month of October.
2) Excellent verbal communication skills
3) Minimum 6 months of experience in an international voice process (Tech knowledge required)
4) Ability to handle real-time voice calls.
Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts
Compensation: CTC: 3 to 3.5 LPA (varies based on candidate experience)
Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift & responsibilities
Preferred candidate profile
- Excellent English communication skills - both spoken and written
- You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal customer care skills
Key Responsibilities:
- Provide voice chat and email support to customers.
- Troubleshoot devices apps and Wi-Fi connectivity issues.
- Resolve queries with patience accuracy and professionalism.
- Navigate multiple tools and systems with ease.
Collaborate with cross-functional teams to improve customer experience.
Requirements:
- Min. 6 Months or more experience in Customer Service / Technical Support (Voice/Chat/Email).
- Strong communication & interpersonal skills.
- Experience in technical/device troubleshooting.
- Flexible with night shifts & weekends.
- Positive resilient and customer-first attitude.
NOTE : APPLY ONLY IF YOU MEET THE ABOVE REQUIREMENTS.
Connect asap - Sana @ / Shariq @ / Annet Hr @ /
Kindly share your resume -
Email ID - /
NO HIDDEN CHARGES - Please refer to your friend or job seeker
Key Skills
- Business Intelligence
- Bidding
- Accounts Assistant Credit Control
- Account Development
- Content Development
- Lab Testing
About Company
"Sana Search International"(SSI) Founded in the year 2019, Our Head Office is in South Delhi and branches located at metros and other tire 2 cities with a strong team of 30 member, technically well qualified enough to works relentlessly in spotting the best Talents for our Clients in ... View more
