Internal Communications Manager

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 36000 people in over 70 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

Manage and deliverorganization-wide communication initiatives for Arcadis Canadian communication of regional business initiatives. Provide specialist internal communications and employee engagement advice to the business acting as a trusted advisor and championing the employee experience. Advise business leaders on the impact and effectiveness of communications including change communications and external activity in partnership with the external communications team. The job holder will also be expected to allocate a percentage of their time to supporting global programs

Role accountabilities:

• Develop and support the Canada-wide marketing and communications strategy leading on internal communications channel and content plan.
• Manage and deliver internal communications strategies and channels using a best practice and continuous improvement mindset.
• Develop change communications plans to support the ongoing transformation of the Arcadis business in-region.
• Plan and develop high quality written content such as blogs internal communications news and announcements bulletins storytelling case studies presentations speeches newsletters and intranet stories.
• Manage the Canada intranet content.
• Arrange Town Halls and leadership events.
• Manage internal digital channels and work with the marcomms global shared service centre (GSSC) in the development and delivery of internal content.
• Tailor global programs to make them relevant for the regional business.
• Ensure that internal communications messages are aligned with external and source internal stories that can be elevated globally or externally.
• Advise and coach business leaders on the impact and effectiveness of communications and their impact on the employee experience.
• Provide monthly and quarterly reporting on internal communications effectiveness.
• Budget management as required.
• Manage and lead on key internal communications initiatives.
• Manage relationships with a wide range of stakeholders across all areas and levels of the business.
• Integrate across the marcomms team to continually improve internal communications and engagement of marcomms initiatives.

Key Shared Accountabilities:

• Work with Global Internal Communications and other Global Business Area (GBA) Communication Directors to embed global initiatives in a relevant and meaningful way and to support cross-GBA and globalcommunications activity.
• Play a collaborative role in the marcomms function in raising the profile of Arcadis delivering the global strategy managing internal events and supporting Arcadians in serving our clients and markets.
• Represent Canada in the Global Internal Communications Community of Practice sharing best practice and contributing to global projects.
• Support the Canada Marketing & Communications Director with crisis communications.
• Work closely with marcomms colleagues to ensure an internal first mentality on external campaigns and initiatives working to ensure our people are brand advocates.
• Engage with the GSSC for the creation and delivery of high-quality content.
• Manage relationships with a range of stakeholders across all areas of the business.
• Collaborate across the marcomms team to continually improve communications and engagement of marcomms initiatives.
• Where opportunities arise join global IC taskforces to bring specialist IC skills and expertise to organization-wide programs (as agreed with the in-country leader)

Qualifications & Experience:

Must have:

• Minimum eight years professional experience in internal communications change management or a similar role.
• Experience with employee engagement strategies or organizational transformation projects.
• Experience managing content for digital channels (e.g. intranet newsletters).
• Familiarity with aligning internal and external communications strategies.
• Experience with communications effectiveness measurement and reporting.
• Track record of project managing multi-channel communications initiatives.
• Experience advising and influencing leadership and colleagues on communications matters.
• Experience participating in or leading cross-functional communications projects.
• Bachelors degree or equivalent preferably in journalism communications or related field.
• Excellent written and verbal communication skills

Nice to have:

• Experience supporting or delivering global communications programs.
• Proven application of change communications methodologies.
• Demonstrated experience in both internal and external communications.
• Experience working in a matrix organization preferably global.
• Experience handling budget management for communications projects.
• Advanced degree or professional certification in communications change management or related field

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women minorities people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.