Senior Industry Solutions Enablement Manager
Senior Industry Solutions Enablement Manager
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Job Description
Overview
As a key member of ServiceNows Global Enablement team the Senior Industry Solutions Enablement Manager is responsible for designing delivering and optimizing learning experiences that empower our field organizations to sell with confidence clarity and industry relevance. This role bridges product and industry acumen with enablement strategy ensuring our sellers can articulate customer-specific value navigate complex buying cycles and drive growth across verticals. Were looking for a candidate with a bold AI-first mindset someone who doesnt just use AI tools but embeds them into the way we design deliver and measure programs.
Key Responsibilities
- Enablement Strategy & Execution
- Lead the development execution and measurement/assessment of industry solution learning strategies across field sales including Account Executives and Solution Consultants.
- Showcase real-world AI-first approaches in our program content experiences and enablement materials to inspire adoption across our community.
- Apply frameworks methodologies and processes to deliver scalable high-impact enablement programs.
- Cross-Functional Collaboration
- Collaborate with Product Marketing Sales Customer Success and Sales Leadership to align enablement with business priorities.
- Work closely with Instructional Design and Communications teams to build and launch multi-format content (eLearning vILT live facilitation).
- Engage regional Enablement Leads to ensure global consistency and local relevance.
- Content Development & Delivery
- Integrate AI tools and methods into every aspect of program creation delivery and evaluation embedding AI into the DNA of our curriculum.
- Translate product marketing and development insights into field-ready enablement materials.
- Align enablement content with the ServiceNow sales processes and customer buying processes.
- Facilitate sessions and drive adoption of enablement tools and systems.
- Program Optimization & Engagement
- Continuously refine enablement programs based on feedback performance data and evolving business needs.
- Design and execute learner engagement initiatives including contests leaderboards badging and gamification.
- Monitor adoption metrics and learner outcomes to inform future iterations.
Qualifications :
Qualifications & Experience
- Bachelors degree in Business Marketing Education or a related field required; advanced degree or relevant certifications a plus.
- 10 years of experience to include 6 years in sales sales enablement product enablement or product marketing roles
- Proven experience and knowledge of solution selling.
- Proven experience in industry-specific solutions enablement.
- Strong understanding of product marketing sales enablement methodologies and learning best practices.
- Demonstrated ability to develop and deliver enablement strategies that drive seller performance.
- Exceptional communication and stakeholder management skills including the ability to influence senior leadership.
- Self-directed proactive and collaborative mindset with a growth orientation.
- Comfortable working under pressure and managing multiple priorities.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
