Customer Service RepresentativeCommercial Property Administrator – St. Paul

Saint Paul, MN - USA

Hourly Salary: $ 22 - 26

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Tesoro Group is seeking an experienced Customer Service Representative/Commercial Property Administrator to join on of out clients team at their Corporate Office in St. Paul (55108). The ideal candidate will be self-motivated have 35 years of customer service experience; commercial property management experience preferred. This role is contract to hire (90 days before conversion) or can go direct hire for the right candidate.

Salary: $22-$26/hour DOQ.

Schedule: 8AM 5PM Monday Friday.

The Commercial Property Administrator will be partnered with property managers accountants and engineers vendors and maintenance staff to provide excellent service to our tenants owners and partners.

Job Duties and Responsibilities:

Customer Service

Respond promptly to phone calls emails and service requests submitted via internal software
Create and assign work orders; distribute to appropriate vendors and team members
Follow up with vendors to ensure timely completion of tasks
Keep tenants informed on the status of their work orders
Request and coordinate vendor quotes; manage scheduling with tenants
Conduct weekly reviews of open work orders and follow-up with vendors
Collect monthly building hours from tenants
Draft and distribute tenant communications (e.g. lost & found notices inspection announcements)
Generate and share maintenance reports with accounting team
Update building hours and employee access credentials as needed
Maintain accurate property vendor and tenant records in internal systems
Provide front desk coverage when required

Property Administrator

Maintain up-to-date contact information for tenants and vendors
Collaborate with property managers to obtain seasonal work quotes
Organize and file contracts proposals and inspection reports on the network
Schedule and communicate fire alarm sprinkler and other preventative maintenance inspections
Record and report meter readings to the City of St. Paul
Prepare CAM Estimate and CAM Reconciliation letters for approval and mailing
Monitor HVAC alarms and coordinate resolution with mechanical vendors
Schedule vendor visits when tenants are unavailable
Support accountants with requested documentation and administrative tasks

Position Requirements:

35 years of customer service experience; commercial property management experience preferred
Proactive self-motivated and solution-oriented mindset
Strong verbal and written communication skills
Highly organized with exceptional attention to detail
Ability to manage multiple priorities and deadlines
Creative problem-solving skills
Comfortable working independently and collaboratively
Quick to learn and adapt to new technologies
Experience with work order or maintenance management systems is a plus
Experience with MS Excel MS Word and Outlook
Experience with work order/maintenance systems a plus

Tesoro Group is a leading provider of specialized talent solutions dedicated to connecting exceptional individuals with exciting career opportunities across various industries. We specialize in matching highly qualified candidates with companies seeking expertise in finance technology marketing legal administrative and customer support roles. At Tesoro Group we are committed to empowering you for success by providing access to top-tier positions competitive compensation packages comprehensive benefits and unmatched communication and support.

Tesoro Group is an Equal Opportunity Employer and we welcome applicants from all backgrounds. We believe in creating an inclusive environment where talent thrives regardless of race color religion sex sexual orientation gender identity national origin age disability veteran status or any other legally protected status.

We are committed to providing reasonable accommodation throughout the application and interview process. If you require assistance please reach out to Pay offered to successful candidates is determined by various factors including education experience location job duties and certifications.

Required Experience:

Unclear Seniority