L2 Prod Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world. With 94000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at .
Job Title: L2 Production Support
Position: SSE
Experience: 6 - 8 Years
Category: Software Development/ Engineering
Shift: Timing/rotation etc. details
Main location: India Karnataka Bangalore
Position ID: J0925-1366
Employment Type: Full Time
Education Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Position Description: The role will mainly focus on the functional & technical support of in-scope applications monitoring troubleshooting resolving and communicating the production events to end users and stakeholders. The event can be of various types and nature ranging from simple application error or infrastructure issues related to Database or server crash.
Your future duties and responsibilities:
*Participate in release cycles for functional validation on staging/pre-prod/prod environment.
*Review release and coordinate around deployment/post release checks do communication.
*Liaises with the Development teams to ensure enhancements and bug fixes are prioritized.
*Participates in regular and required DRP and BCP exercises.
*Coordinate with Infra teams on patching & upgradation of servers and post checks. Must-Have
Required qualifications to be successful in this role:
*Prior experience of Production Support preferably in banking domain
*Excellent knowledge of SQL queries (Sybase T-SQL Oracle PL/SQL) ability to write complex and advanced joins
*Good experience on systems like Windows UNIX and Linux
*Working knowledge or familiarity with tools like Geneos ServiceNow Jira Autosys
*Knowledge of schedulers (Autosys Control M)
Good-to-Have Skills:
*Understanding of full trade lifecycle front-to-back Transversal Trade processing workflows
*Knowledge of financial products like Interest rates Bonds FX Treasury
*Working knowledge of processes like change incident request and problem management
*Technical Application Support experience in Investment Banking (preferably supporting Fixed * Income products such as IRD/CRD derivatives securities lending/Mortgages) business having Investment banking / financial background is a plus
Skills:
- Linux
- SQL
- Windows
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Key Skills
- Computer Science
- SQL
- Active Directory
- VB.NET
- Information Technology
- Tcp/IP
- OS
- Information Security
- Infrastructure
- QA
- RFP
- Technical Assistance
- Setup
- Dns
- UNIX
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
