Special Police Officer 3
Special Police Officer 3
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Salary Not Disclosed
1 Vacancy
Job Description
ABOUT HOLBROCK ESTATES SUPPORTIVE HOUSING PROGRAMS:
HolBrock Estates Supportive Housing Programs provide long-term service-enriched housing for individuals with mental health diagnoses disabilities and other complex life challenges. Our mission is to support housing stability personal empowerment and safety in a structured trauma-informed environment.
As part of this commitment HolBrock Estates maintains a dedicated Special Police Department responsible for ensuring the safety and security of our residents staff and facilities across multiple licensed sites.
POSITION TITLE: Special Police Officer
ALTERNATE TITLE(S): Security Officer Safety & Compliance Officer
COMPANY: HolBrock Estates Supportive Housing Programs
DIVISION: Operations
DEPARTMENT: Special Police Operations
UNIT: Facility-Based Patrols & Safety Oversight
ACCOUNTABLE TO: Special Police Officer Chief (or CEO in their absence)
ACCOUNTABLE FOR: Maintaining a secure and orderly environment for clients staff and visitors by patrollingdesignated properties preventing and responding to incidents and enforcing facility policies in accordance with Maryland law and organization standards
ANTICIPATED TRAVEL: Yes multiple properties throughout Maryland
CLASSIFICATION: W-2 (Non-exempt hourly)
COMPENSATION: $22.00/hour
BENEFITS PACKAGE: Yes
SCHEDULE:
Night Shift Patrol Coverage
- Total Authorized Team Hours:56 hours/week (combined for all 4 SPOs)
- Shift Window:11:00 PM 8:00 AM (1 unpaid hour per shift)
- Schedule Type:Flexible as assigned by the SPO Chief
- Coverage Expectations:
- Patrol each office locationat least once per night shift:
- 3310 Eastern Avenue
- 1119 E Monument Street
- 301 S Conkling Street
- Patrol each residential locationat least twice per night shift:
- 112 S Mount Street
- 248 N Fulton Avenue
- 819 N Fremont Avenue
- 1006 E North Avenue
- 1649 Darley Avenue
- 3415 Holmes Avenue
- 2140 Druid Hill Avenue
- 1114 E 20th Street
- 1116 E 20th Street
- 1723 Gwynns Falls Parkway
- 1425 Ensor Street
- 1711 Ensor Street
- 1822 N Pulaski Street
- 809 N Rose Street
- 3021 Garrison Boulevard
- 1620 Druid Hill Avenue
- 1638 Ruxton Avenue
- Patrol each office locationat least once per night shift:
- Duties:
- Respond promptly to any overnight disturbances incidents or emergencies
- Complete full documentation for each shift
Day Shift Patrol Coverage
- Total Authorized Team Hours:40 hours/week (combined for all 4 SPOs)
- Shift Window:10:00 AM 10:00 PM (Flexible 8-hour shifts)
- Schedule Type:Flexible as assigned by the SPO Chief
- Coverage Expectations:
- Patrol each residential locationat least once per day
- Provide SPO intervention and event support at:
- 3310 Eastern Avenue
- 1119 E Monument Street
- 301 S Conkling Street
- Duties:
- Respond to daytime disturbances or support needs
- Complete full documentation for each shift
SUMMARY OF POSITION RESPONSIBILITIES:SCHEDULED DUTIES AND RESPONSIBILITIES
- Patrol facilities grounds and common areas regularly
- Deter and monitor for unauthorized activity or safety hazards
- Maintain visibility and professionalism at all times
- Complete detailed daily activity and patrol logs
Emergency & Incident Response
- Respond to on-site crises or emergencies with calm and control
- Apply de-escalation and trauma-informed approaches as appropriate
- Request support from EMS clinical teams or law enforcement when needed
- Complete incident reports accurately and in a timely manner
Facility Oversight & Support
- Monitor entrances and exits; enforce visitor protocols
- Support enforcement of rules on curfews contraband loitering etc.
- Assist staff during behavioral episodes or high-risk procedures
- Escort residents visitors or staff during sensitive moments or transitions
Compliance & Communication
- Maintain compliance with Maryland State Police regulations
- Ensure Special Police Commission and CPR/First Aid certifications remain current
- Report regularly to site supervisors and the Special Police Officer Chief
- Participate in staff briefings meetings and required trainings
UNSCHEDULED DUTIES AND RESPONSIBILITIES
- Provide emergency shift coverage during call-outs or critical incidents
- Assist during community events inspections or drills
- Collaborate with external first responders during investigations
- Participate in safety or compliance-related audits and accreditation visits
- Contribute to crisis debriefings and program safety reviews
PHYSICAL DEMANDS
- Extended periods of walking or standing
- Occasional physical restraint lifting or redirection during emergencies
- Work in varied indoor/outdoor conditions and weather
WORKING CONDITIONS
- Operates within residential and clinical care environments
- May involve high-stress situations involving behavioral health crises
- Requires calm professional demeanor and sound judgment at all times
COMPETENCIES AND SKILLS
- Familiarity with Maryland Special Police authority and procedures
- Strong written communication and incident documentation ability
- Experience in emergency response crisis de-escalation and behavioral support
- Training in trauma-informed practices (CPI TCI or similar)
- Ability to work cooperatively with clinical and operational teams
- Knowledge of HIPAA COMAR and client rights in behavioral health settings
EDUCATION / TRAINING / QUALIFICATIONS
- Valid Maryland Special Police Officer Commission (active and in good standing)
- High school diploma or GED (required)
- CPR/First Aid Certification (or ability to obtain within 30 days of hire)
- At least 1 year of experience in law enforcement security or behavioral health settings
- Prior experience in housing shelter or mental health programs preferred
Required Experience:
Senior IC
Employment Type
Contract
