Software Configuration Analyst
Software Configuration Analyst
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Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Department Overview
The purpose of the Configuration Analyst role is to review the different options within any solution pack product and determine the best way to modify the software to meet user needs. This includes monitoring and troubleshooting when necessary of the product. Typically the analyst works closely with the team of Implementation Consultants.
Job Description
Work with Implementation Consultants to configure Noggin software in accordance with project deliverables and user requirements specifically user stories and acceptance criteria.
Monitor and troubleshoot common and daily tasks and events as well as changes.
Write internal knowledge base and customer service materials.
Reproduce test resolve and document software bugs defects and problems.
Examine and evaluate current systems to identify needed updates or adjustments to the system.
Validate changes by testing configuration.
Train users on the new operation systems and provide support.
Stay up to date with current technologies and technical developments.
Accurate time logging and tracking in accordance with specified billable target of 80%.
Basic Requirements
Bachelors degree or higher in a relevant field
0-3 years in a software configuration role - recent graduates welcome
Experience with Atlassian Suite (Jira & Confluence)
In return for your expertise well support you in this new challenge with coaching & development every step of the way. Also to reward your work youll get the following:
Contract of Employment (UoP)
Private medical coverage Multisport
Life insurance (two annual income)
Employee Stock Purchase Plan 15% discount for buying Motorolas Stock units
Employee Pension Plan 35 % of the months salary gross which goes to the retirement account
IP Tax Relief (up to 80%)
Yearly salary increase (depends on individual performance)
Yearly bonus (depends on company performance)
Flexible working hours (usually day starts between 7-10)
8 hours working day (30 minutes lunch break included).
Hybrid/ remote work
#LI-AN1
Travel Requirements
None
Relocation Provided
None
Position Type
ExperiencedReferral Payment Plan
YesCompany
Motorola Solutions Systems Polska Sp.z.o.oEEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Required Experience:
IC
Employment Type
Full-Time
