Sr. Staff Product Designer Shipping

EBay

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team and role:

The Shipping teams mission is to make shipping seamless intuitive and convenient for all customers. As part of the Shipping team you will play a key role in crafting delightful shipping and delivery experiences for our buyers and sellers.

As a Senior Staff Product Designer you will help deliver strategy and innovation for the Shipping experience. This advanced role establishes foundational design architecture develops cross-team alignment and scalability and elevates design-led influence and customer advocacy across the organization. Youll craft sophisticated and simple customer experiences that tackle complex customer problems at a global scale. Youll be part of a highly collaborative and encouraging user experience team who work across global buyer and seller experience focused products. An ability to thrive in a fast paced and highly cross-functional environment is essential for success in this role.

What youll accomplish

  • Lead design strategy architecture and vision for Shipping buyer and seller experiences enabling global scalability and customer growth.

  • Drive end-to-end product design across customer experiences.

  • Collaborate with senior design product engineering product marketing content and research leadership to align roadmaps optimize workflows and deliver scalable solutions that benefit sellers and buyers.

  • Develop sophisticated design prototypes and narratives that bring innovative concepts to life for testing and refinement in partnership with Research and Content teams.

  • Lead high-level presentations storytelling and crafting innovative narratives to effectively convey opportunities solutions and outcomes to senior leadership and collaborators.

  • Advocate for customers by synthesizing research findings competitive insights and internal priorities into actionable UX strategy and design execution.

  • Facilitate workshops user testing and field research to uncover customer needs validate hypotheses and inform design directions.

  • Serve as a primary design lead and mentor for cross-team collaboration contributing to Figma file development design documentation and process improvement initiatives.

What youll bring

  • 10 years of professional product design experience e-commerce or marketplace experience is a plus.

  • Advanced mastery of Figma prototyping tools and interactive design methods proven through a robust portfolio showcasing end-to-end product design strategy and delivery of complex solutions across web and native platforms.

  • Experience delivering compelling executive-level presentations storytelling and clear design narratives to influence senior leaders and drive alignment.

  • Demonstrated ability to design comprehensive scalable design systems and drive cross-domain alignment.

  • Advanced proficiency in journey mapping service design documentation and workshop facilitation.

  • Proven success influencing product vision and roadmap prioritization.

  • Track record of building strong partnerships with content and research peers and collaborating effectively across cross-functional design product engineering and stakeholder communities.

  • Inclusive collaborative approachbuilding positive relationships and mentoring others to develop innovation within and across teams.

  • Commitment to ongoing learning mentoring and advancing design excellence.


Additional Information

  • Locations: Hybrid Portland OR USA or Toronto Canada (Travel may be required for workshops user research or team activities.)

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Required Experience:

Staff IC

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enth...
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Key Skills

  • InVision
  • Interaction Design
  • Ux
  • Usability
  • Visual Design
  • Design Thinking
  • Zeplin
  • User Research
  • UI
  • IOS
  • Figma
  • Sketch

About Company

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TrueBays is a platform infusing technical excellence in organizations and businesses to catalyze their success and growth in a productive and efficient environment. Right from crafting customized IT solutions for our clients to deploying technology requirements in their premises, we h ... View more

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